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IntelePeer has appointed Nancy Scott as Chief Marketing Officer to lead its marketing strategy amid rapid growth in the conversational AI sector. With extensive experience in healthcare and AI from roles at Microsoft and Nuance, Scott will drive brand evolution and market expansion for the end-to-end conversational AI platform provider.
Nancy Scott appointed CMO at IntelePeer, overseeing marketing strategy.
Brings expertise in conversational AI and healthcare from Microsoft and Nuance.
Responsible for analyst relations, demand generation, and brand narrative.
Aims to accelerate growth in healthcare and adjacent industries.
Previous roles include Global Head of Audience Marketing at Microsoft Health.
IntelePeer focuses on AI-powered customer interactions for contact centers.
Nancy Scott joins IntelePeer as CMO at a pivotal time for scaling its AI-powered communications platform. Her role encompasses all marketing functions, including channel partnerships, corporate marketing, and public relations. Scott will craft the company's master narrative, highlighting the synergies of IntelePeer's products, people, partners, and services to communicate the platform's value in automating customer interactions.
Scott's background includes leading global audience marketing for Microsoft Health & Life Sciences, where she drove strategic initiatives and built key relationships with healthcare organizations. At Nuance Communications, she served as Vice President of Global Communications and Customer Engagement, developing strategies that unified AI and cloud brand identities, contributing to the company's $19 billion acquisition by Microsoft. Her earlier positions at EnterpriseDB, Eliza Corporation, Zipcar, and Ticketmaster further demonstrate her marketing leadership across tech sectors.
“Nancy’s appointment represents a strategic inflection point for IntelePeer as we scale our AI-powered communications platform,” said Frank Fawzi, CEO of IntelePeer. “Her healthcare expertise and leadership in conversational, ambient, and generative AI bring a rare combination of insight and innovation. Nancy has led high-value initiatives—from global audience marketing at Microsoft Health & Life Sciences to the communications and customer engagement strategy behind Nuance’s $19 billion acquisition. Her marketing leadership and strong industry relationships will be key as we deepen our impact in healthcare and expand into new markets.”
“Joining IntelePeer at this transformative moment is a remarkable opportunity,” said Nancy Scott, Chief Marketing Officer at IntelePeer. “With its bold vision, advanced AI platform, and deep commitment to customer success, IntelePeer is poised to redefine how healthcare organizations communicate and operate. I’m honored to help shape the brand narrative and accelerate growth as we empower providers, clinics, and care teams to connect more effectively, streamline workflows, and scale with purpose. Together, we’ll unlock new possibilities across the healthcare ecosystem and adjacent industries.”
IntelePeer's appointment of Nancy Scott strengthens its position as a leader in conversational AI, enabling enhanced customer experiences and operational efficiency. Under her guidance, the company is set to expand its influence in healthcare and beyond, leveraging AI to automate interactions and drive business value.
IntelePeer automates customer interactions, enabling businesses and contact centers to lower costs, improve customer experience, and accelerate return on investment. Harnessing the power of agentic AI, IntelePeer’s Conversational AI Platform delivers speed, observability, visibility, and flexibility — all built on top of a global, secure communications network. Producing human-like interactions, the platform automates voice and digital customer service capabilities and provides industry-leading time-to-value with solutions that work seamlessly with existing enterprise software and infrastructure, and easy-to-use tools that can be utilized by anyone.
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