Crafter Software has unveiled its plans for CrafterQ, a new AI chatbot platform engineered specifically for enterprise websites and digital channels. With a public waitlist now open, the platform targets an early 2026 launch, aiming to deliver conversational AI with the governance and accuracy businesses require.
Crafter Software pre-announces CrafterQ, an AI chatbot platform built for business websites and digital experiences.
The platform uses "Data-Bounded AI Responses" to ground answers strictly in approved company content, reducing hallucinations.
It features enterprise-grade guardrails for compliance, auditability, and input/output filtering.
Business teams can configure AI agents via a no-code interface for tone and behavior.
Key use cases include marketing websites, e-commerce, and customer support portals to improve engagement and efficiency.
A public waitlist is now open, offering updates and potential beta access ahead of the official 2026 launch.
Many organizations face a choice between limited scripted chatbots and uncontrolled public LLMs. CrafterQ is positioned as a third path, built for digital channels where trust, accuracy, and brand alignment are critical. The platform allows companies to create AI agents deeply connected to their own knowledge bases, documentation, and approved content sources, ensuring reliable and on-brand interactions.
The platform’s architecture emphasizes control and transparency. Its data-bounded response engine is designed to prevent off-topic or incorrect answers by tethering the AI to vetted enterprise data. This is supported by built-in governance tools for access control, content filtering, and comprehensive audit logs. Furthermore, CrafterQ provides full chat transparency and analytics, enabling teams to review conversations and continuously refine agent performance based on actual user interactions.
CrafterQ is designed to serve multiple high-value business functions. For marketing and corporate websites, it can engage visitors, answer product questions, and guide users. In e-commerce, it aims to assist shoppers and support conversational sales. For customer support, the platform can deliver instant, accurate answers from help documentation, potentially reducing support ticket volume and improving resolution times.
The announcement of CrafterQ highlights a growing demand for enterprise-grade conversational AI solutions that balance powerful capabilities with stringent operational control. By focusing on data-bounded responses and built-in governance, Crafter Software is addressing key adoption barriers for businesses looking to leverage AI for customer and employee interactions.
About Crafter Software
Crafter Software is the software development studio crafting AI-native platforms that power enterprise digital experiences.
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