Chargebee, a leading billing and monetization platform, has acquired Inai, a payments intelligence and analytics company, to strengthen its AI-driven payment solutions. This strategic move enhances Chargebee’s commitment to empowering businesses with greater control and efficiency in managing their payment ecosystems.
Chargebee acquires Inai to boost AI-powered payment intelligence.
Inai’s platform offers real-time analytics and automated insights.
Acquisition enhances Chargebee’s merchant-first payment strategy.
AI-driven tools reduce churn and improve revenue recovery.
Unified settlement and fee intelligence streamline operations.
Chargebee supports businesses across multiple payment gateways.
Chargebee’s acquisition of Inai marks a significant step in advancing its merchant-first payment strategy. By integrating Inai’s AI-powered payment intelligence, Chargebee enables businesses to optimize their payment stacks with enhanced visibility and control. “For over a decade, Chargebee has championed choice, transparency, and efficiency as core elements of our merchant-first payments strategy,” said Krish Subramanian, CEO and Co-founder of Chargebee. “The acquisition of Inai is a major step forward on our mission to empower every merchant with greater visibility and control over their payments experience, no matter which gateways they choose or where they operate. We are thrilled to welcome the Inai team to Chargebee, and we are excited to see them accelerate our innovation roadmap.”
Inai’s platform delivers advanced capabilities, including real-time analytics, automated insights, and AI-driven optimization. These tools act as a payments expert, analyst, and machine learning engineer, helping merchants uncover revenue opportunities, streamline finance operations, and reduce involuntary churn. “Since integrating Inai’s observability solution, we’ve eliminated days of manual reconciliation every month,” said Bobby Jones, Global Payments & Service Ops Lead at Wolfson Brands. “It’s a game-changer for both revenue and cost optimisation.”
The combination of Chargebee’s robust billing platform and Inai’s payment expertise creates a powerful synergy for merchants worldwide. “Chargebee’s large merchant base and powerful billing and monetization stack, combined with Inai’s product suite and expertise in AI and payments, create a natural synergy that will deliver tangible, measurable outcomes for merchants worldwide — helping them increase revenue, improve margins, and reduce operational burden,” said Anantharaman Pattabiraman and Karthik Narayanan, founders of Inai, in a joint statement. This integration enables smarter, faster, and more profitable workflows across diverse markets and payment gateways.
Chargebee’s philosophy emphasizes merchant flexibility in choosing payment gateways and methods. “Our acquisition of Inai further strengthens our modular, merchant-first payments strategy and enables merchants to orchestrate payments across multiple providers while maintaining control and visibility through a centralized system. By unifying billing and payments infrastructure, Chargebee ensures that businesses at every stage can optimize performance, reduce complexity, and scale with confidence,” Subramanian said. The acquisition positions Chargebee to support businesses in navigating complex payment landscapes with ease.
Chargebee’s acquisition of Inai reinforces its leadership in billing and monetization, delivering AI-powered payment intelligence that drives revenue growth and operational efficiency for businesses globally.
Chargebee is a leading provider of billing and monetization solutions, empowering businesses with recurring revenue models to streamline operations, capture actionable insights, and drive growth. Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2.
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