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C3 AI, a leading enterprise AI application software company, has completed a comprehensive restructuring of its global sales and services organizations to drive accelerated growth. The initiative includes new leadership appointments to enhance customer success and capitalize on market opportunities, despite a challenging Q1 in fiscal year 2026.
C3 AI restructures sales and services to boost growth.
New leadership includes Rob Schilling (Chief Commercial Officer), John Kitchingman (GM, EMEA), Jeff Cosseboom (North America East Sales), and Lars Farnstrom (Nordics).
Alex Amato promoted to oversee all customer service operations.
Q1 sales underperformed due to restructuring disruptions and CEO health issues.
CEO Thomas Siebel reports improved health and active engagement.
Executive search for a new CEO is underway.
Effective June 16, 2025, Rob Schilling joins as EVP and Chief Commercial Officer, bringing nearly 25 years of enterprise sales experience from Oracle, SAP, and Siebel Systems. John Kitchingman, appointed General Manager for EMEA on June 30, 2025, leverages his background from Dassault Systèmes and IBM. Jeff Cosseboom, with over three decades at Salesforce-Vlocity and SAP, leads North America East Sales. Lars Farnstrom, a former CEO and C3 AI veteran, heads Nordics operations. Alex Amato, a nine-year C3 AI executive, has been promoted to Group Vice President of Customer Services, restructuring the services organization for rapid value delivery.
C3 AI faced significant challenges in Q1, with revenue dropping to $70.3 million, well below the $104.3 million analyst forecast, attributed to the disruptive effects of the reorganization and CEO Thomas Siebel’s health issues, including hospitalizations and vision impairment. “The bad news is that sales results in Q1 were completely unacceptable,” said Siebel. “It is clear that in the short term, the reorganization with new leadership had a disruptive effect.” Despite these setbacks, Siebel’s health has improved, and he is now fully engaged.
With the restructuring complete, C3 AI is poised for recovery in Q2, supported by a strong product portfolio, high customer satisfaction, and a large market opportunity. The new leadership team is expected to streamline operations and enhance go-to-market strategies. Additionally, C3 AI is actively searching for a successor CEO to ensure long-term leadership stability. “As we enter Q2, we have new leadership in place, a restructuring completed, and I am confident the company is positioned to accelerate going forward,” Siebel stated.
The finance card above shows C3 AI’s stock price at $16.162 as of August 11, 2025, reflecting a 10.8% drop following Q1 results. Despite this, Q2 revenue rose 29% year-over-year to $94.3 million, with $730.4 million in cash reserves, signaling resilience. The company’s focus on enterprise AI applications, including the C3 Agentic AI Platform, positions it to meet growing demand.
C3 AI’s restructuring and leadership changes underscore its commitment to overcoming short-term challenges and driving long-term growth in the competitive enterprise AI market.
C3 AI is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.
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