Apromore, a global leader in process intelligence, has unveiled Copilot for Performance Insights as part of its version 10.4 platform update, empowering business leaders to address process bottlenecks, benchmark performance, and prioritize automation opportunities. This AI-driven tool tackles rising cost pressures, compliance risks, and customer expectations by delivering actionable, data-backed insights through natural-language queries.
Apromore introduces Copilot for Performance Insights in version 10.4.
Enables natural-language queries for process performance analysis.
Identifies bottlenecks, benchmarks teams, and prioritizes automation.
Early adopters report reduced rework and faster complaint resolution.
Combines generative AI with process mining for auditable insights.
Part of a broader Copilot portfolio for AI-driven process optimization.
Copilot for Performance Insights transforms complex process analysis into intuitive conversations, allowing non-technical users to diagnose issues and uncover best practices. By leveraging advanced statistical methods, it answers queries like identifying slow claim resolution regions or high-rework channels, enabling executives to optimize costs, ensure SLA compliance, and scale customer-centric practices across enterprises.
Early adopters have seen tangible results. A global insurance provider reduced rework rates significantly within two months, while a financial services firm cut complaint resolution times by identifying best practices across regions. These outcomes highlight the tool’s ability to deliver measurable improvements in efficiency and error reduction, making it a game-changer for operational excellence.
Apromore’s Copilot suite now includes four key components: Process Discovery for streamlined analysis, Simulation for testing KPI impacts, Process Optimization for prescriptive recommendations, and Performance Insights for benchmarking and uncovering hidden efficiencies. This portfolio empowers business users to navigate models, assess compliance risks, and optimize processes without technical expertise.
Unlike generic AI chatbots, Copilot for Performance Insights integrates generative AI with process mining and simulation, ensuring every recommendation is explainable, reproducible, and auditable. “As AI matures, the differentiator isn’t just intelligence, it’s trust. With Copilot for Performance Insights, we’re making AI actionable, auditable, and enterprise-ready,” said Brandee Sanders, Chief Marketing Officer at Apromore.
The version 10.4 update also introduces Task Screenshot Capture-and-Replay for contextualized task analysis and a Process Model Syntax & Style Checker for automated compliance validation. These features further enhance Apromore’s no-code, enterprise-grade platform, recognized as a leader in Gartner’s Magic Quadrant and Everest Group’s PEAK Matrix for process mining.
Marlon Dumas, Co-Founder and CPO of Apromore, stated, “Executives don’t want more dashboards, they need answers they can trust. Apromore Copilot transforms process optimization into a conversation, so leaders can quickly diagnose what’s wrong, learn from what’s working, and act with speed and confidence.” This release positions Apromore as a trusted partner for organizations driving AI-powered transformation.
Apromore is a leading provider of AI-powered process intelligence solutions, enabling organizations to optimize their operations and drive agentic AI adoption. Our platform blends process mining, task mining, simulation, and predictive monitoring to provide actionable insights that drive real transformation. Recognized as a 3X Leader in the Gartner® Magic Quadrant™ for Process Mining Platforms and 2X Leader in Everest Group’s PEAK Matrix® for Process Mining Products, Apromore is trusted by global enterprises across finance, healthcare, energy, and more for its intuitive, no-code user experience and fast time-to-value. Visit apromore.com.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.