iManage is showcasing its latest advancements in AI, particularly generative AI, and productivity enhancements at its flagship customer conference, iManage ConnectLive 2025. This announcement comes on the heels of a strong growth period for the company, marked by a 25.3% year-over-year increase in annual recurring revenue and the acquisition of 87 new customers since the beginning of the year. A key focus of their innovation is Ask iManage, an AI-powered assistant integrated into the iManage Work 10 platform, designed to streamline workflows and boost productivity for professionals.
iManage's latest wave of innovation is centered around leveraging AI to evolve knowledge work. A key component of this is Ask iManage, a secure AI assistant seamlessly embedded within the iManage Work 10 experience. Since its launch in 2024 and subsequent enhancements in 2025, Ask iManage aims to reduce context switching and significantly elevate productivity by bringing AI capabilities directly into the tools that professionals use daily.
Recent major enhancements to Ask iManage include Smart Guided Actions, which provide ready-to-use intuitive capabilities like "Overview," "Extract," "Summarize," and "Analyze" for legal, financial, and accounting content, eliminating the need for specialized prompt engineering skills. The Chronology Action automatically organizes events from documents into structured, citation-backed timelines, proving invaluable for litigation prep and due diligence. The "Ask Across" feature provides unified document insights by extracting consistent and relevant answers from sets of documents, streamlining information gathering and review, particularly for legal teams analyzing large volumes of data. Furthermore, integration with Microsoft Word allows users to access Ask iManage functionalities directly within their drafting environment. Lastly, the Ask iManage History feature enables users to save, manage, and revisit personalized project history and document collections.
iManage enters ConnectLive 2025 with significant momentum, having onboarded 87 new customers since the start of the year, bringing its global total to 4,275 organizations, including a substantial portion of the AmLaw 100 and Fortune 100 companies. Notably, over 75% of these customers rely on iManage Cloud, which has experienced a robust 25.3% year-over-year growth in annual recurring revenue as of March 2025, indicating strong adoption of their cloud-based solutions.
These AI advancements are built upon iManage's ongoing investment in its core platform. This ensures that while AI drives enhanced insights and efficiency, the fundamental user experience remains seamless, secure, and intuitive. iManage continues to enhance its platform with productivity features and cloud-native integrations, strengthening the foundation that knowledge workers rely on daily.
iManage is focused on driving meaningful productivity gains by reducing friction in knowledge work while simultaneously investing in the critical foundations for effective AI: high-quality data, responsible governance, and secure collaboration. The company has introduced tools like iManage Work OCR, a high-speed, AI-powered optical character recognition capability that makes image-based documents searchable. Powered by Azure Document Intelligence - Read, this OCR service is significantly more accurate and faster than previous versions. This development highlights the benefits of the deep technical partnership between Microsoft and iManage.
This enhanced OCR service is available to all subscribed iManage Cloud Work OCR users at no additional cost and is part of a broader strategy to "Unleash Knowledge Velocity" by helping customers build well-governed, high-quality data sets, which are essential for effective AI utilization. iManage's integrated records management and governance capabilities ensure customers can meet their governance, security, and compliance obligations.
Neil Araujo, CEO of iManage, expressed excitement about showcasing these innovations at ConnectLive 2025, noting the company's 30th anniversary and its long-standing commitment to empowering professionals while ensuring information governance and security. He emphasized that with the rapid evolution of AI, iManage is not just adding features but using AI to enhance core capabilities, making daily work for legal professionals faster, smarter, and safer. ConnectLive 2025 in Chicago will feature a fireside chat between Tony Surma, CTO for Microsoft’s Americas Global Partner Solutions, and Neil Araujo, discussing the practical considerations of implementing a successful AI strategy. Attendees across all three event locations (New York, Chicago, and London) will gain hands-on experience with the platform capabilities driving this transformation.
iManage is dedicated to Making Knowledge Work™. Our cloud-native platform is at the center of the knowledge economy, enabling every organization to work more productively, collaboratively, and securely. Built on more than 20 years of industry experience, iManage helps leading organizations manage documents and emails more efficiently, protect vital information assets, and leverage knowledge to drive better business outcomes. As your strategic business partner, we employ our award-winning AI-enabled technology, an extensive partner ecosystem, and a customer-centric approach to provide support and guidance you can trust to make knowledge work for you. iManage is relied on by more than one million professionals at 4,000 organizations around the world.
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