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Sangoma Technologies Corporation and VTech Hospitality have announced a strategic partnership to deliver a fully integrated guest experience solution for hotels and resorts. By combining Sangoma’s unified communications (UC) platform with VTech’s industry-leading hospitality phones, the collaboration offers a seamless, reliable communication system designed to enhance guest experiences and streamline hotel operations across North America.
Sangoma and VTech integrate UC platform with hospitality phones for hotels.
Solution enhances guest experience, front desk operations, and emergency response.
Offers 99.999% uptime and site survivability during outages.
Features include voicemail to email, call routing, and centralized management.
Available across North America via both companies’ partner channels.
Supports hotels with easy setup and advanced analytics for efficiency.
The partnership enables VTech’s hospitality phones to work seamlessly with Sangoma’s UC platform, simplifying setup and management. “We’re excited to work with Sangoma to bring even more value to hotels,” said Chad M. Collins, Vice President, Sales at VTech Hospitality. “Our hospitality phones are trusted around the world, and when paired with Sangoma’s communication platform, they become part of a modern guest experience.” The solution allows hotel staff to manage wake-up calls, voicemail, room status updates, and internal messaging from a central dashboard, improving operational efficiency.
Sangoma’s UC platform delivers 99.999% uptime, ensuring hotels remain connected at all times. Its site survivability feature keeps calls operational during outages, such as storms or network issues, ensuring uninterrupted communication for guests and staff. Features like voicemail to email, call routing, and auto attendants enable faster responses to guest needs, enhancing overall satisfaction. “This partnership aligns perfectly with our vertical strategy of delivering purpose-built solutions for priority industries,” said Charles Salameh, CEO of Sangoma. “Together with VTech, we’re providing hotels with a fully integrated platform that enhances the guest experience and simplifies IT operations.”
The integrated solution empowers hotels to streamline front desk operations, accelerate guest request handling, and support emergency response protocols. VTech’s hospitality phones, known for superior sound quality and antibacterial protection, complement Sangoma’s robust UC platform, which supports cloud, hybrid, or on-premises deployments. The combined offering is now available through both companies’ partner channels across North America, making it accessible to hotels seeking to modernize their communication systems.
This partnership strengthens Sangoma’s presence in the hospitality sector, building on its expertise as a leading provider of UCaaS, CCaaS, CPaaS, and Trunking technologies. By integrating with VTech’s trusted hospitality phones, Sangoma delivers a scalable, reliable solution that drives operational efficiency and elevates guest experiences, positioning both companies as leaders in hospitality communications innovation.
Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed services for connectivity, network, and security.
Founded in 1976, VTech is a global leader in electronic learning products and the largest manufacturer of residential phones in the US. At VTech, we also offer a comprehensive range of innovative products designed to enhance guest comfort and streamline hotel operations. From guest room phones and thermostats to front desk solutions and mobile employee devices, our technology blends functionality, security, and convenience to elevate service and efficiency across your entire property. Featuring superior sound quality, antibacterial protection, and flexible installation options, VTech’s products ensure a seamless experience for both staff and guests.
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