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In the race to deliver hyper-personalized digital experiences at scale, marketers require agile, AI-powered platforms that unify complex workflows. Demonstrating a commitment to this vision, Perficient, a global digital consultancy, has announced it is the first Sitecore partner to invest in and adopt the Sitecore XM Cloud platform integrated with Gradial's multi-model AI agents. This strategic move allows Perficient to transform its own digital ecosystem and empowers the company to help clients modernize their marketing, accelerate content delivery, and enable real-time personalization driven by artificial intelligence.
Perficient is the first Sitecore partner to invest in Sitecore XM Cloud with Gradial.
The integration uses multi-model AI agents to transform content strategy.
The goal is to accelerate speed-to-market and enable hyper-personalization.
Perficient will showcase its own marketing transformation as "partner zero."
The company won a Sitecore Business Impact Award for a client project.
The approach aims to create more meaningful, tailored digital experiences.
Perficient is positioning itself as "partner zero" by implementing this combined solution within its own marketing operations first. This hands-on experience provides a proven blueprint for clients. The integration of Gradial's AI agents with Sitecore XM Cloud is designed to unify marketing workflows and unlock data-driven insights, allowing marketers to move from manual content processes to automated, intelligent delivery. Carrie Grapenthin, Perficient’s Chief Marketing and Communications Officer, stated, “With Sitecore’s XM Cloud platform and Gradial’s AI agents, we’re accelerating speed to market and reimagining content delivery to create more meaningful, tailored experiences.”
The announcement is being highlighted at the Sitecore Symposium, where Perficient is also receiving a Business Impact Award for a client project. The award recognizes work that unified 24 fragmented websites for an integrated health services organization, resulting in a 708% increase in overall traffic and significant cost savings. This real-world success, combined with their own AI transformation, showcases Perficient's deep expertise in delivering measurable results through the Sitecore platform.
This investment is a key component of Perficient's broader AI-first consultancy strategy. By leveraging these advanced tools, the company aims to help clients navigate the complex digital landscape with greater agility. Dave Tilbury, Chief Operating Officer at Sitecore, emphasized the importance of this approach, noting, “Perficient’s own adoption of the XM Cloud platform to power their business with Gradial reflects the kind of strategic thinking and technical expertise organizations need to thrive in today’s AI-powered digital landscape.”
Perficient's strategic investment in Sitecore XM Cloud and Gradial's AI agents signals a significant shift in how enterprises can approach digital experience delivery. By acting as both a practitioner and a partner, Perficient is not just advocating for AI-powered marketing but is actively demonstrating its value. This positions the company as a leading enabler for businesses seeking to harness AI for creating scalable, efficient, and deeply personalized customer engagements.
Perficient is the global AI-first consultancy. We’re builders—obsessed with outcomes and powered by pragmatism—and, through speed and agility, we help the world’s most innovative companies and admired brands boldly advance business.
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