boost.ai, a leading conversational AI platform, has announced a strategic partnership with Ciklum, a London-based global experience engineering firm, to deliver fast, secure, and compliant AI solutions for enterprises. This collaboration leverages Ciklum’s engineering expertise and boost.ai’s advanced AI platform to enhance customer engagement and operational efficiency across industries.
boost.ai and Ciklum partner to deliver enterprise-grade conversational AI.
Combines Ciklum’s engineering expertise with boost.ai’s AI platform.
Enables rapid deployment of secure, compliant virtual agents.
Supports industries like banking, insurance, and financial services.
Expands boost.ai’s presence in key markets like the UK and US.
Ciklum to lead implementation and customization at BoostCamp 2025.
The partnership merges boost.ai’s enterprise-grade conversational AI platform with Ciklum’s deep technical expertise to create scalable, real-world AI solutions. As an official services partner, Ciklum will oversee the implementation, customization, and optimization of boost.ai’s platform, enabling enterprises to deploy virtual agents swiftly. “Conversational AI has evolved from being a support tool to a strategic business enabler, driving customer engagement, operational efficiency, and real-time insight generation at scale,” said Gourav Datta, Global Head of Automation and AI at Ciklum.
boost.ai’s platform is designed for regulated sectors, offering seamless orchestration between traditional natural-language understanding (NLU) models and large language models (LLMs). It ensures full governance over customer journeys, delivering secure and compliant solutions. “The demand for trustworthy AI that meets the needs of modern enterprises has never been higher,” said Adam Fenwick, SVP of Global Alliances at boost.ai. The platform is trusted by banks, credit unions, and insurers to handle thousands of intents with precision, achieving deployments in days or weeks.
The collaboration empowers organizations to transform customer interactions by deploying intelligent AI agents that provide real-time insights and streamline operations. Ciklum’s experience-led approach ensures these solutions align with enterprise needs, enhancing customer satisfaction and operational workflows. “Our partnership with boost.ai accelerates this transformation,” said Datta. “Together, we’re enabling our clients to turn everyday conversations into measurable business outcomes.”
For boost.ai, the partnership strengthens its footprint in key markets like the UK and US, leveraging Ciklum’s established client base. For Ciklum, it enhances its AI capabilities, reinforcing its commitment to solving complex challenges with an experience-first mindset. The alliance will be showcased at BoostCamp 2025, where Ciklum will lead a session on scalable AI solutions.
This partnership between boost.ai and Ciklum marks a significant step in delivering secure, scalable, and impactful conversational AI solutions. By combining cutting-edge technology with engineering expertise, the collaboration sets a new standard for enterprise AI, driving measurable business outcomes across global markets.
Ciklum is a global Experience Engineering firm with over 4,000 engineers, design specialists, and consultants worldwide. By blending product engineering, exceptional customer experiences, and AI, Ciklum delivers digital solutions with real-world impact. For more than two decades, Ciklum has partnered with ambitious enterprises and disruptors to engineer the next era of digital business.
Boost.ai provides a leading enterprise conversational AI platform, purpose-built for industries that demand security, transparency, and scale. Combining natural language understanding (NLU) with large language models (LLMs), the platform enables businesses to build intelligent, context-aware virtual agents. While already established in regulated industries, the platform is gaining adoption in sectors where trust, speed, and reliability are equally important.
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