Tredence has introduced Milky Way, a multi-agent AI platform revolutionizing enterprise decision-making. Launched on August 18, 2025, this system delivers autonomous, context-aware insights, achieving up to 5X faster analytics and 50% cost reduction for businesses across industries.
Tredence launches Milky Way, a multi-agent AI decision system.
Features 15+ prebuilt and 50+ specialized AI agents for enterprises.
Delivers 5X faster insights and 50% cost reduction in analytics.
Supports retail, CPG, telecom, and healthcare with autonomous agents.
Integrates with existing data platforms for flexibility and security.
Enhances decision-making with context-aware, auditable AI insights.
On August 18, 2025, Tredence unveiled Milky Way, a multi-agent, multi-turn agentic decision system designed to transform enterprise analytics. Built for enterprise environments, Milky Way deploys specialized AI agents that act as digital co-workers, reasoning and collaborating to deliver business outcomes at scale. Unlike traditional AI requiring constant human oversight, Milky Way autonomously handles critical functions, addressing the challenge of translating data into timely, actionable decisions.
Milky Way’s architecture includes over 15 prebuilt agents tailored for key business roles and 50+ specialized agents trained on real-world enterprise scenarios. These include customer analysts tackling churn, marketing analysts optimizing campaigns, supply chain analysts managing inventory, shopper insights analysts enhancing market research, and product analysts improving lifecycle management. Technical agents, such as Text-to-SQL and anomaly detection, complement these by handling data-intensive tasks, ensuring accurate and auditable insights.
Early deployments of Milky Way have shown remarkable results, with up to 5X faster time-to-insight and 50% reduction in analytics costs. For example, a global retailer cut manual effort in merchandising by 60% through agents focused on assortment planning and pricing optimization. In healthcare, Milky Way automated patient data aggregation and triage, speeding up diagnostic support. These outcomes highlight the platform’s ability to deliver measurable value across retail, consumer packaged goods, telecommunications, and healthcare.
Milky Way is built with flexibility and security at its core, featuring a modular architecture that integrates seamlessly with existing data platforms. It ensures transparency through full audit trails and role-based access. "The enterprise AI landscape is shifting from tools to teammates," said Shub Bhowmick, CEO and Co-founder of Tredence. "With Milky Way, we’ve taken a different path, creating agents that reason through problems, connect the dots, and act with purpose." The platform’s agents continuously improve via proprietary evaluation frameworks, orchestrating context-aware, multi-step decisions.
Unlike traditional generative AI platforms limited to response generation, Milky Way prioritizes business outcomes over technical complexity. "What sets Milky Way apart is its focus on delivering business outcomes rather than technical sophistication," said Sumit Mehra, Chief Technology Officer and Co-founder at Tredence. By understanding business context and maintaining decision history, the platform scales insights without requiring additional resources, empowering enterprises to move from experimentation to execution.
Tredence’s Milky Way positions the company as a leader in enterprise AI, building on its accolades as a Leader in The Forrester Wave™: Customer Analytics Services, Q2 2025, and Partner of the Year from Databricks, Google Cloud, and Snowflake. By offering a scalable, secure, and outcome-driven AI solution, Milky Way enables businesses to navigate complex markets with confidence, driving efficiency and innovation in 2025 and beyond.
Tredence is a global data science and AI solutions provider focused on solving the last-mile problem in AI – the gap between insight creation and value realization. Tredence leverages strong domain expertise, data platforms and accelerators, and strategic partnerships to provide tailored, cutting-edge solutions to its clients. Tredence is 3500-plus employees strong with offices in the San Francisco Bay Area, Chicago, London, Toronto, and Bengaluru, with the largest companies in Retail, CPG, Banking & Financial Services, Healthcare, Telecom, Travel & Hospitality, and Industrials as clients.
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