.jpg)
Tavant has expanded its TOUCHLESS platform with the launch of the TOUCHLESS Servicing Portal, extending seamless digital mortgage experiences from origination into post-close servicing. The unified platform now supports more than 400,000 borrowers nationwide, enabling them to manage their entire mortgage lifecycle in one place while introducing MAYA, an agentic AI assistant that provides personalized, 24/7 self-service support.
The mortgage industry has historically separated origination and servicing into distinct systems, forcing borrowers to navigate fragmented interfaces and processes. Tavant’s TOUCHLESS platform eliminates this disconnect by offering a single, consistent digital environment from application through long-term servicing. Borrowers can handle routine tasks, explore options, or escalate issues without switching platforms, improving satisfaction and fostering longer-term relationships.
At the core of the servicing portal is MAYA, Tavant’s agentic AI assistant designed to act as a proactive, always-available personal guide. MAYA understands context across the borrower’s full mortgage journey, providing tailored assistance for common needs such as payment processing, refinancing exploration, or financial hardship navigation. When complex situations require human intervention, MAYA seamlessly escalates while maintaining continuity.
The unified platform includes:
These capabilities enable lenders to deliver modern, borrower-centric experiences while maintaining strict governance and efficiency.
Tavant will showcase the TOUCHLESS Servicing Portal and MAYA at the MBA Servicing Solutions Conference & Expo 2026 in Dallas, Texas, Booth 517.
Tavant is a leading platform-powered AI Transformation specialist focused on helping enterprises unlock the power of AI and accelerate transformation. Combining deep business expertise, relentless client focus, extraordinary technical DNA, and proprietary AI platforms, Tavant delivers intelligent automation and AI-driven business transformation to global Fortune 500 enterprises. All while operating at the forefront of GenAI-enabled IT in application development, legacy system modernization, and IT management. Headquartered and founded in Silicon Valley, Tavant operates globally with offices and development centers in the US, Europe, India, and Japan.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.