Outreach, a leading AI Revenue Workflow Platform, has announced its latest quarterly release, introducing advanced AI agents and expanded data enrichment capabilities. These innovations aim to streamline complex sales cycles, enhance productivity, and deliver reliable pipeline growth for revenue teams.
Outreach's latest release introduces two powerful AI agents designed to address the challenges of increasingly complex deal cycles, which have extended by 21%. The Deal Agent simplifies CRM maintenance by suggesting updates to critical sales methodology fields, such as identifying the economic buyer or buyer decision criteria, based on recent customer interactions. This reduces manual work for sales reps and enhances pipeline accuracy for managers, ensuring data reliability.
The Research Agent transforms account planning by leveraging public data and past interactions to create real-time, comprehensive account views. It automates the creation of handoff briefs and delivers hyper-relevant messaging tailored to customer needs and pain points. These agents enable revenue teams to act swiftly and precisely, driving efficiency across the sales process.
Outreach has expanded its AI capabilities to include personalization for LinkedIn messaging and call talking points, moving beyond email to provide prospect-specific context across multiple channels. This ensures that sales reps can engage prospects with highly relevant, tailored communications, increasing response rates and fostering meaningful conversations.
The platform’s Smart Data Enrichment service now integrates with leading data providers like SalesIntel and ZoomInfo. This enhancement delivers third-party insights directly within Outreach, empowering teams with deeper, actionable data to target the right accounts and optimize outreach strategies. “This release represents a major leap forward in agentic AI—moving beyond dashboards and chatbots to intelligent agents that act, not just analyze,” said Nithya Lakshmanan, Head of Product at Outreach. “These agents power the entire revenue engine—from qualification to close and post-sales—enabling teams to respond to signals instantly, act with precision, and win faster than ever before.”
The release includes several features to boost collaboration and productivity. Seamless integration with Slack and in-app updates allows teams to stay aligned with real-time notifications, comment tagging, and threaded chats in conversation transcripts. For reps on the go, the Outreach mobile app now provides access to conversation recordings, pipeline insights, and the ability to surface key data quickly, ensuring productivity from any location.
Google Meet integration has been enhanced with real-time content cards, action item detection, and note-taking capabilities during meetings, enabling live coaching and more effective conversations. Additionally, new outbound calling policies enforce compliance with calling hours and restricted destinations, while configurable caller IDs improve connect rates. The introduction of inbound call queues (currently in beta) ensures leads are routed to the right reps efficiently.
Outreach has prioritized a faster, more intuitive user experience with slide-out panels in list views, allowing sellers to access deal and account details with fewer clicks. New field-level governance controls provide granular security and access management, ensuring data integrity and compliance across the platform. These updates reflect Outreach’s commitment to delivering a seamless, secure, and efficient experience for revenue teams.
The latest release underscores Outreach’s leadership in agentic AI, redefining how revenue teams operate by automating repetitive tasks and enabling strategic focus. By integrating advanced AI agents, enhanced data capabilities, and productivity tools, Outreach empowers organizations to navigate complex sales environments and achieve consistent growth.
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform built for all revenue teams. Outreach infuses predictive, assistive, conversational, and agentic AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few.
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