Moveworks, the leading agentic AI assistant for the enterprise, and Jamf, the standard for Apple management, have announced a strategic partnership to provide seamless and intelligent support for employees in Apple-first environments. This integration empowers IT teams to resolve issues faster, from device management to application access, through an intuitive conversational interface accessible via the Moveworks AI Agent Marketplace.
The partnership integrates Moveworks' AI platform, which automates support across enterprise systems, with Jamf's comprehensive Apple device management capabilities. Employees using Apple devices can receive instant, personalized assistance for IT issues directly through preferred communication channels, eliminating the need for complex ticketing systems or waiting for human support. This solution addresses the growing demand for intelligent, self-service IT support in businesses adopting Apple technology.
Bhavin Shah, CEO of Moveworks, highlighted the impact: “As more businesses embrace Apple for their workforce, the demand for intelligent, self-service IT support is growing rapidly. We are proud to partner with Jamf to bring the power of AI-driven support to organizations that rely on Apple technology. Our combined solution will enable IT teams to provide an unparalleled employee experience, ensuring their Apple devices and applications are always running smoothly. This is a significant step forward for modern IT for today’s workforce.” Jake Mosey, VP of Business Development and Integrations at Jamf, added: “Our mission at Jamf is to simplify the management of Apple devices, and this partnership with Moveworks takes that a step further by enhancing the employee support experience. By integrating with Moveworks' advanced AI, we're enabling our customers to automate common support tasks, reduce help desk tickets, and free up valuable IT resources to focus on more strategic initiatives.”
The integration offers several advantages for organizations reliant on Apple ecosystems. Automated device support allows employees to look up inventory and provision devices directly through the Moveworks AI assistant, leveraging Jamf's robust management tools. It enhances the employee experience with 24/7 support for Apple-related queries, boosting productivity and satisfaction. IT teams benefit from reduced workload by automating routine requests, freeing resources for complex issues and strategic projects. The seamless integration works across existing enterprise systems, providing unified help without application switching. This partnership is available immediately in the Moveworks AI Agent Marketplace as installable agent templates for joint customers.
Moveworks and Jamf's collaboration sets a new standard for IT support in Apple-first organizations, leveraging agentic AI to deliver efficient, employee-centric solutions. By streamlining device management and support processes, the partnership enables businesses to optimize operations, enhance user experiences, and drive productivity in modern work environments, supporting Moveworks' growth to over $100M ARR and service to more than 350 enterprises.
Moveworks is the leading agentic AI assistant, helping businesses transform with a single platform that empowers the entire workforce. Moveworks enables organizations to boost productivity by streamlining how employees across the company find answers and automate tasks. Over 350 large enterprises and more than 5 million employees rely on Moveworks — including 10% of the Fortune 500. Customers include Hearst, Instacart, Palo Alto Networks, Siemens, Toyota, and Unilever. Moveworks surpassed $100M ARR in September 2024 and has raised $315 million in funding at a $2.1 billion valuation from investors such as Alkeon, Bain, Iconiq, Kleiner Perkins, Lightspeed, Sapphire, and Tiger Global. The company is based in Mountain View, CA and has offices in Austin, Bangalore, New York, San Francisco, and Toronto.
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