Kantata Launches Resourcing Agent for AI Optimization

Kantata, the leading global provider of professional services automation (PSA) solutions, has launched the Resourcing Agent, a new AI-powered tool that identifies and mitigates resource risks before they escalate. This advancement shifts professional services from reactive management to strategic optimization, leveraging real-time analysis of project and staffing data to flag issues like overallocations, timeline misalignments, or budget overruns, and recommend or execute corrective actions.

Quick Intel

• Resourcing Agent analyzes data to detect early risks such as overallocations or budget overruns, recommending adjustments like hour redistributions or reassignments.
• Automatically executes changes, e.g., adjusting allocations for a one-week project extension, reducing manual intervention in resource management.
• Latest in Kantata's AI agent portfolio, following the Project Agent, forming a connected ecosystem for tandem operations in PSA workflows.
• Available immediately to all Kantata OX customers, emphasizing human-AI collaboration with principles like Human-in-the-Loop and Grounded in Your Data.
• Addresses PSO expectations for AI impact on service execution, where adoption is limited but growing 156% year-over-year per SPI research.
• Showcased at Converge 2025 (September 30-October 2, 2025), highlighting agentic AI as business extensions for enhanced maturity and productivity.

Proactive Risk Detection in Resource Management

The Resourcing Agent transforms resource planning by continuously monitoring project and staffing metrics to uncover subtle warning signs. Upon detection, it alerts teams and proposes targeted solutions, such as reallocating hours or reassigning tasks, with options for automated execution. This capability ensures projects stay on track without constant oversight, allowing managers to focus on high-level strategy in dynamic professional services environments.

Building a Connected AI Agent Ecosystem

As the second agent in Kantata's expanding portfolio—launched after the Project Agent earlier this year—the Resourcing Agent advances the company's agentic roadmap. These tools operate interdependently, creating a unified system that extends beyond isolated automation to holistic optimization. Designed for seamless integration within Kantata OX, it empowers users to harness predictive insights and actionable intelligence across the PSA lifecycle.

“AI in professional services isn’t just about automation — it’s about continuous, intelligent optimization,” said Vikas Nehru, Chief Technology Officer at Kantata. “Our Resourcing Agent embodies this by actively monitoring and addressing resourcing risks in real-time, as they are happening. This is something that no traditional application can match. It marks a significant step in transforming the role of resource managers from reactive schedulers, into strategic orchestrators of hybrid human–machine workforces.”

Empowering Resource Managers with Clarity

For resource managers facing escalating service delivery complexities, the agent provides unprecedented visibility and control. It surfaces issues proactively, eliminating the need for manual data chasing, and supports decisions with transparent, auditable actions grounded in organizational data.

“Our research shows that of all functional areas, PSOs expect AI to have the greatest future impact on service execution,” said Dave Hofferberth, Managing Director of Service Performance Insight (SPI). “Firms also reported a 156% year-over-year increase in AI’s realized impact in this area. Yet adoption beyond early experimentation in resource management remains limited, averaging a neutral 3 out of 5 for AI’s current impact here. Resource management processes are often highly specialized and require purpose-built intelligence to deliver measurable results. With demand growing, this is the moment for vendor tools to support that shift, and Kantata is among those developing AI-powered solutions that could help firms move from experimentation toward tangible improvements in accuracy, productivity, and operational maturity.”

“This launch underscores our deep understanding of the increasing complexity of services delivery and the evolving role of resource managers,” said Sarah Edwards, Kantata’s Chief Product Officer. “Tools like the Resourcing Agent empower leaders to get ahead of overallocations, budget creep, and shifting timelines — without needing to chase down the data themselves. It’s about giving them clarity and control where they need it most.”

Kantata AI Agents adhere to five core principles—Human-in-the-Loop, Action-Oriented, Secure and Private, Transparent, and Grounded in Your Data—ensuring ethical, reliable performance that augments human expertise. This launch, timed ahead of Converge 2025 (September 30-October 2, 2025), signals Kantata's vision for AI as true business extensions, driving professional services toward greater efficiency and client satisfaction.

Kantata's Resourcing Agent redefines PSA by embedding intelligent foresight into resource operations, enabling organizations to navigate risks with agility and precision. As AI adoption in services execution surges, this tool positions Kantata at the forefront, helping firms evolve from experimentation to measurable transformation in productivity and outcomes.

About Kantata

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Its purpose-built cloud software is helping over 1,500 professional services organizations in more than 100 countries focus on and optimize their most important asset: their people. By leveraging the Kantata Professional Services Cloud, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

• Resourcing AgentAgentic AIProfessional ServicesResource Management