Crisp has launched the Crisp AI Agent Studio for Retail, the industry’s first purpose-built AI agent platform for the retail sector, announced on August 28, 2025. Designed to automate and optimize retail functions, the platform leverages AI to tackle out-of-stocks, assortment planning, and category management, driving efficiency for CPG brands and retailers.
Crisp launches AI Agent Studio for Retail on August 28, 2025.
First retail-specific AI platform for autonomous insights and actions.
Automates tasks like promotion planning and out-of-stock management.
Integrates with Slack and supports text/voice interaction.
Currently in private beta, public beta starts Q4 2025.
Trusted by 7,000+ brands, managing $2.5T in retail sales.
Crisp, a leading collaborative commerce platform, unveiled the Crisp AI Agent Studio for Retail, enabling CPG brands and retailers to automate complex tasks. “This ground-breaking initiative delivers on the promise of true agentic commerce specifically built for the retail industry and enables brands and retailers to go ‘from data to done’,” said Are Traasdahl, CEO and founder of Crisp. The platform analyzes millions of product and store data points, taking autonomous actions like designing seasonal campaigns or adjusting inventory thresholds.
The AI Agent Studio features specialized agents that perform tasks based on retail expertise, such as:
Promotion Planning Agent: Designs seasonal campaigns, recommends inventory, and coordinates via Slack.
Out-of-Stock Agent: Monitors thresholds and adapts to user-defined changes in seconds.
These agents, built with a full learning and reasoning loop, leverage Crisp’s proprietary modeling to retain context and adapt to user needs, ensuring customized solutions without requiring technical expertise.
Accessible via interactive text or voice chat, the platform integrates with Crisp’s semantic layer for consistent data calculations and sub-second query latency. Agents can run on schedules or continuously, enabling rapid configuration of exception-based alerts and automated actions. For example, a supply chain manager can voice-adjust out-of-stock thresholds, streamlining operations from hours to seconds.
The platform addresses retail challenges like data overload and complex operations, moving from reactive reporting to proactive orchestration. Currently in private beta, with a public beta planned for Q4 2025, the Crisp AI Agent Studio is set to transform retail performance for its 7,000+ brand partners managing $2.5T in sales across 250,000 stores. Interested parties can join the waitlist at gocrisp.com/studio.
Crisp leverages AI to integrate and optimize retail data for CPG brands, retailers, and distributors, managing over $15T in global supply chain goods. Trusted by 7,000+ brands, Crisp transforms retail data into a competitive advantage, enhancing sales and supply chain efficiency across 250,000+ stores.
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