Conveyor, a leader in AI-powered customer trust workflows, has raised $20 million in a Series B funding round led by SignalFire, with participation from Oregon Venture Fund and Cervin Ventures. The funding will accelerate the expansion of its AI agents, Sue and Phil, transforming B2B security reviews and RFPs.
Conveyor raises $20M Series B, bringing total funding to $40M.
Led by SignalFire; Chris Farinacci joins as board member.
AI agents Sue and Phil automate security reviews and RFPs.
Achieved 95-97% accuracy, 80% faster review turnaround.
Trusted by 480+ clients, including Atlassian and Zendesk.
Targets $50B customer trust automation market.
Announced on June 12, 2025, Conveyor’s $20M Series B, led by SignalFire, underscores its dominance in customer trust automation. “SignalFire’s investment validates our AI-first vision,” said CEO Chas Ballew. Enterprise software veteran Chris Farinacci, former COO of Asana, joins as an independent board member, enhancing strategic oversight.
Conveyor’s AI agents, Sue and Phil, address critical B2B bottlenecks. Sue automates security reviews with 95-97% accuracy, reducing turnaround by 80% via an AI-driven Trust Center. Phil, the first AI agent for RFP automation, drafts strategic responses, boosting win rates. “Conveyor is redefining agentic automation,” said SignalFire’s Tony Pezzullo. Together, they’ve answered over 1M questions and facilitated 800K Trust Center interactions, driving 3x growth.
Security reviews, averaging 3.1 weeks, delay 52% of sales deals, with only 13% of infosec teams finding current processes efficient, per Conveyor’s 2024 report. Conveyor’s AI-managed knowledge graph outperforms legacy solutions, enabling enterprises like Workday and Qualtrics to turn compliance into a revenue driver. Zendesk’s Bogdan Gagea noted a 20% reduction in processing time, saving 120 hours monthly.
The $50B customer trust automation market is ripe for disruption, with 31% of companies using AI in go-to-market strategies and 24% planning adoption within a year. Conveyor’s vision includes AI-to-AI trust exchange, creating a canonical interface for trust workflows. “Their vision enables the first platform for agent-to-agent communication,” Pezzullo added. Funding will scale AI research, go-to-market efforts, and this long-term goal.
Unlike competitors like Safebase or Vanta, Conveyor’s platform offers end-to-end automation with high-context AI agents, serving 480+ clients, including Atlassian and Netflix. Posts on X highlight its ability to eliminate tedious tasks, with users praising its 90% time savings on compliance tasks. Conveyor’s focus on enterprise-grade accuracy and scalability positions it to lead the AI-driven trust revolution.
With $40M in total funding, Conveyor is set to expand Sue and Phil’s capabilities, targeting broader industries beyond tech, such as law and finance. By addressing the “mind-numbing” pain of security reviews and RFPs, Conveyor empowers enterprises to close deals faster, transforming trust into a competitive advantage in a rapidly evolving market.
Conveyor is the leading generative AI-powered platform that automates and scales the most tedious parts of the sales process: customer security reviews and RFPs. Trusted by the world's top SaaS companies, Conveyor helps vendors build trust with customers while reducing the time spent on the mind-numbing task of sharing security information, answering security questionnaires, and responding to RFPs by over 90%.
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