Augmented Intelligence (AUI), the company behind Apollo-1—the world's first neuro-symbolic artificial intelligence model - has acquired Quack AI, a specialist in trainable AI agents for customer service automation. The acquisition is expected to double the size of AUI's R&D team in Tel Aviv, combining Quack AI's operational expertise with AUI's advanced neuro-symbolic technology to deliver more capable, task-oriented AI solutions.
Quick Intel
Quack AI's platform enables companies to deploy AI agents that identify and resolve customer issues early, reducing escalations and improving support efficiency. These agents are trainable for specialized domains, making them suitable for industries requiring accuracy and compliance. With dozens of global customers already relying on the technology, the acquisition ensures continuity while leveraging AUI's resources for greater scale and performance.
AUI's Apollo-1 addresses a key limitation in conventional large language models by integrating neuro-symbolic approaches. LLMs handle natural language understanding and response generation, while symbolic computation ensures reliable execution of deterministic tasks and logical decision flows. This hybrid model excels in task-oriented interactions—structured conversations where agents must perform specific actions on behalf of organizations—such as guiding users through banking processes or e-commerce transactions.
The acquisition aligns with AUI's focus on regulated industries including automotive, insurance, retail, and e-commerce, where precision, compliance, and reliability are critical. AUI's existing partnerships, including with Google, and its client base of Fortune 500 companies further strengthen the combined offering.
Quack AI was founded in 2023 by Nadav Kemper (CEO) and Aviram Roisman (CTO). The company participated in the Fusion accelerator and secured approximately $7 million in seed funding led by Hanaco Ventures and Storytime Capital, with participation from Fusion VC, Savyon Ventures, SeedIL Ventures, and private investors including Dan Adika of WalkMe.
AUI, founded in 2017 by Ohad Elhelo (CEO) and Ori Cohen (Chief Product Officer), has raised $60 million to date and employs around 60 people across Israel and the United States. The integration of Quack AI's 15-person team accelerates AUI's ability to deliver advanced, production-ready AI agents for customer-facing automation.
About Augmented Intelligence (AUI)
Augmented Intelligence (AUI) develops neuro-symbolic AI solutions, led by its Apollo-1 model that combines large language models with symbolic computation for reliable task-oriented conversations. Founded in 2017 and operating in strategic partnership with Google, AUI serves regulated industries including automotive, insurance, retail, and e-commerce, supporting Fortune 500 clients with precise, compliant automation.
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