Resolve, the leader in agentic AI and intelligent orchestration for IT and business operations, today announced the appointment of Len Jessen as Chief Sales Officer. Jessen will lead Resolve’s worldwide sales organization, channel strategy, and partner ecosystem, focusing on accelerating customer acquisition and revenue growth while helping enterprises reduce operational friction through autonomous automation.
Jessen’s extensive background in enterprise software sales and partner-led growth positions him to accelerate Resolve’s expansion as organizations increasingly adopt agentic automation to eliminate manual work and improve operational efficiency. Resolve’s platform detects, diagnoses, and resolves incidents autonomously—reducing alert noise, cutting resolution times, and enabling IT teams to scale without headcount increases.
"Len understands what it takes to turn powerful technology into measurable business value," said Dave Hawkins, CEO of Resolve. "He has consistently built disciplined sales organizations that deliver results. His experience with agentic AI, enterprise automation, and partner-led growth makes him the right leader to scale Resolve's impact."
"Resolve is solving one of the most critical problems for organizations today," said Len Jessen, Chief Sales Officer at Resolve. "Back office teams are overwhelmed by tickets, alerts, and manual work that adds no strategic value. Resolve delivers true autonomy by combining agentic AI with end-to-end orchestration. I'm excited to scale our go-to-market motion and help enterprises move faster toward the autonomous enterprise."
This leadership addition strengthens Resolve’s executive team as the company continues to expand its agentic AI and orchestration capabilities, delivering proactive, self-healing systems that enable IT and business operations teams to focus on higher-value strategic work.
About Resolve
Resolve is redefining IT and network operations with an agentic automation and orchestration platform built for the autonomous enterprise. Its platform automates manual workflows to detect, diagnose, and resolve incidents before they impact the business. By transforming reactive workflows into proactive, self-healing systems, Resolve reduces ticket volume and alert noise by up to 90%, cuts MTTR from hours to minutes, and enables IT teams to scale without increasing staff.
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