Bolt Data today announced the launch of Bolt Data Connect, a new solution developed on the ServiceNow AI Platform. As a Registered Build Partner, Bolt Data extends ServiceNow’s enterprise data model by integrating live streaming data from equipment, machines, devices, and instruments directly into ServiceNow workflows—bridging operations and service for asset-centric organizations.
Industrial equipment manufacturers face increasing pressure to deliver reliable after-installation support while managing complex field service logistics. Bolt Data Connect addresses this by streaming live data from connected assets into ServiceNow, where AI can analyze patterns, predict failures, trigger automated responses, and provide full visibility across operations and service teams.
The solution reduces costly unplanned downtime, streamlines field technician workflows, and gives customers greater confidence in equipment performance—ultimately improving satisfaction and strengthening long-term relationships.
"Organizations don't just need data, they need clarity and confidence in their service operations," said Rob Meredith, CEO of Bolt Data. "With Bolt Data Connect on the ServiceNow AI Platform, we harness equipment and machine data to power AI models that turn reactive service into proactive strategy. With ServiceNow, we're able to accelerate service transformation for asset-centric organizations."
"As enterprises transition from AI ambition to AI execution, reliable platform partnerships are more important than ever before," said Alix Douglas, group vice president, Partner Solutions at ServiceNow. "Bolt Data Connect, built on the ServiceNow AI Platform, integrates real-time IoT asset data and intelligent automation to help customers proactively monitor assets and streamline service response. This collaboration highlights the power of innovation when expert knowledge is supported by an AI platform built for scale."
This launch strengthens Bolt Data’s position as a specialized ServiceNow partner focused on transforming service operations for industrial and asset-heavy industries. By combining IoT insights with ServiceNow’s AI-driven workflows, Bolt Data Connect provides a scalable, production-ready foundation for next-generation service delivery.
About Bolt Data
Bolt Data is a leading software and consulting company that empowers service professionals to unlock their full potential through transformative solutions on the ServiceNow platform. With over a decade of specialized experience in service, Bolt Data has transformed service organizations worldwide.
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