Atrium today announced it has officially surpassed $1 billion in documented customer ROI, a milestone achieved through its AI-assisted delivery model and tracked in real time on the company’s public $1B Customer Impact Dashboard. Launched last year as a bold industry challenge to shift from AI hype to measurable business outcomes, the dashboard serves as a verifiable ledger of the revenue increases, improved retention, cost savings, and efficiency gains delivered to Atrium’s clients.
Traditional consulting often prioritizes hours billed over measurable results. Atrium’s approach flips this model by leveraging AI to accelerate delivery velocity and quality while tying success directly to client financial outcomes.
“When we launched the $1B Customer Impact Dashboard, we set out to hold ourselves accountable to the only metric that truly matters: the value our customers are investing to achieve,” said Chris Heineken, CEO of Atrium. “Crossing $1 billion in inventoried ROI reflects the cumulative business impact our customers have justified through AI initiatives we've delivered. It shows our team's ability to land the last mile of AI.”
Andi has been a key driver of this milestone, automating Salesforce configuration, data modeling, and other time-intensive tasks. This allows Atrium to deploy solutions faster, reduce risk, and maximize ROI—while human experts focus on strategy, customization, and long-term value realization.
About Atrium
As the only AI-native Salesforce consulting partner, Atrium uses cutting-edge AI tools internally, optimizing how we deliver services for greater speed, accuracy, and efficiency—allowing us to repeatedly deliver outcomes that others merely promise.