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Skyetel, a provider of carrier-grade voice and messaging solutions, has appointed Connie Valencia as its new Chief Operating Officer. Valencia brings over two decades of leadership experience in enterprise technology, AI-driven transformation, and strategic operations, with a focus on scaling systems and implementing responsible AI frameworks in regulated environments.
Quick Intel
Skyetel appoints Connie Valencia, MBA, PMP, CIA, as its new Chief Operating Officer.
Valencia brings over 20 years of experience in AI strategy, operations, and cybersecurity.
Her background includes leading enterprise-wide AI and digital transformation initiatives.
As COO, she will oversee operations, engineering, platform governance, and AI-enabled projects.
The appointment aims to scale Skyetel intelligently and strengthen its carrier-grade reliability.
Valencia's role is central to advancing AI integration across operational and customer workflows.
Valencia joins Skyetel with a robust background in senior roles overseeing global operations, corporate AI strategy, and large-scale organizational change. Her experience includes developing and implementing enterprise-wide AI and automation frameworks, ensuring technologies are adopted securely and effectively. This expertise is directly aligned with Skyetel's goals to integrate AI across its operations and customer-facing services to enhance scale, automation, and reliability.
In her role as COO, Valencia will oversee the company's operations, engineering processes, platform governance, and cross-functional execution. She will play a central role in advancing Skyetel's AI-enabled initiatives and optimizing internal systems. "Her expertise in AI strategy and operational transformation will accelerate our vision for the future of carrier services," said Michael Halperin, CEO of Skyetel, highlighting her expected impact on scaling the company's voice, messaging, and API offerings intelligently and securely.
Valencia steps into an organization known for its carrier-grade performance and 99.999% uptime. "Skyetel's foundations are incredibly strong," she stated. Her mandate is to build upon this reliability by integrating AI responsibly across workflows, aiming to deliver greater automation and value for the enterprises, resellers, and service providers that depend on Skyetel's mission-critical communications infrastructure.
The appointment of Connie Valencia underscores Skyetel's commitment to evolving beyond traditional telecom services. By placing a leader with deep AI and transformation experience at the operational helm, the company is positioning itself to drive the next wave of innovation in intelligent, secure, and scalable carrier services.
About Skyetel
Skyetel delivers carrier-grade voice, messaging, and API solutions for enterprises, resellers, and service providers across the U.S. With 99.999% uptime, direct carrier control, and 24/7 U.S.-based support, Skyetel powers reliable, secure, and scalable communications for mission-critical organizations. The company's nationwide network and developer-friendly APIs enable seamless integration, compliance, and performance – backed by decades of carrier expertise.
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