Ribbon Communications partners with AWS to deliver a cloud-native, secure voice communications solution on AWS Marketplace, enabling service providers and enterprises to modernize networks with enhanced scalability, automation, and cost efficiency.
Ribbon Communications Inc., a leader in real-time communications and IP optical networking, has entered a strategic collaboration agreement with Amazon Web Services to build and deploy a fully cloud-native voice communications platform.
The solution features Ribbon's Session Border Controller (SBC CNe), PSX policy and routing engine, and RAMP centralized management platform, all containerized and optimized for AWS Elastic Kubernetes Service (EKS). This turnkey architecture allows telecommunications providers and enterprises to deploy secure, scalable voice services with built-in automation, resource elasticity, and simplified operations across availability zones.
"AWS has revolutionized telecom infrastructure by streamlining workflows and integrating automation and AI," said Sam Bucci, COO at Ribbon. "Our collaboration supercharges this transformation, enabling our customers to innovate faster and operate more efficiently."
By leveraging AWS's cloud infrastructure, organizations gain robust lifecycle automation for telecom applications, significantly lowering both operational expenditure (OPEX) and capital expenditure (CAPEX). The platform supports self-paced cloud migrations and integrates seamlessly with existing workloads, reducing the complexity traditionally associated with voice network deployment and management.
"Ribbon's cloud-native Session Border Controller and SIP routing engine available on AWS Marketplace enables telecommunications providers and enterprises to deploy secure voice communications with the scalability, automation, and cost efficiency of the cloud," said Amir Rao, Director of Global GTM and Telco Solutions at AWS. "This solution delivers carrier-grade performance while dramatically reducing operational complexity and infrastructure costs, and through integration with generative AI services via Amazon Bedrock, opens new possibilities for intelligent network operations and enhanced customer experiences."
The offering is already in live production with a Fortune 500 enterprise, demonstrating proven global scalability and reliability. Joint development and customer engagement programs between Ribbon and AWS further strengthen the collaboration.
"Deploying Ribbon's SBC SWE on AWS has been foundational to Aircall's ability to scale globally with speed and reliability," said Jigar Desai, CTO of Aircall. "This architecture gave us carrier-grade performance without the cost or rigidity of private data centers, while enabling near-real-time capacity scaling to meet customer demand. It allows us to support rapid growth, deliver consistently high call quality, and move faster as we expand our AI-powered customer communications platform."
This partnership combines Ribbon's telecom expertise with AWS's cloud capabilities to drive innovation in secure, intelligent communications for service providers and enterprises.
About Ribbon
Ribbon Communications delivers secure cloud communications and IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our end-to-end portfolio of communications software and IP Optical networking solutions delivers superior value and innovation by leveraging cloud-native architectures, automation and analytics tools, and leading-edge security. We maintain a keen focus on our commitments to Environmental, Social, and Governance (ESG) matters, offering an annual Sustainability Report to our stakeholders.
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