TrueDialog has launched a powerful new HubSpot SMS integration, bringing enterprise-grade texting capabilities directly into the HubSpot environment. This integration allows marketing, sales, and service teams to send both one-to-one and mass SMS messages using 10DLC numbers and short codes, providing a high-engagement channel to drive higher response rates and faster conversions compared to traditional email and phone calls.
Quick Intel
TrueDialog's new integration brings robust SMS messaging directly into the HubSpot platform.
Users can send one-to-one and mass texts using 10DLC numbers and/or short codes.
SMS boasts over 95% open rates and up to 45% response rates, far exceeding email.
Key features include workflow-triggered messages, sending to HubSpot segments, and full activity logging.
The solution is designed for HubSpot's Marketing, Sales, and Service Hubs.
TrueDialog differentiates with enterprise-grade security, predictable costs, and direct carrier connections.
Unlocking a High-Engagement Channel Within HubSpot
With over 200,000 HubSpot customers, the demand for effective communication channels beyond email is significant. SMS messaging delivers unparalleled engagement, with open rates above 95% and response rates up to 45%. This integration seamlessly brings this channel into existing workflows, enabling teams to trigger messages automatically, personalize communications with HubSpot tokens, and engage customers directly from their contact records, all while capturing every interaction within HubSpot for a unified customer view.
Enterprise-Grade Features for Scalable SMS Campaigns
The TrueDialog integration is built to meet the needs of organizations scaling their mobile communication strategies. It provides enterprise-ready features such as high-volume bulk sending, automatic opt-out handling, and the ability to utilize multiple unique phone numbers. Unlike simpler solutions, TrueDialog is an SMS-first platform that emphasizes strong deliverability, compliance support, and predictable costs, ensuring businesses can rely on it as a core part of their engagement tech stack.
By embedding a powerful and reliable SMS solution directly into HubSpot, TrueDialog is empowering businesses to connect with their audiences more effectively. This move enables teams to leverage the immediacy and high response rates of text messaging to enhance marketing campaigns, accelerate sales follow-ups, and improve customer service, all within the familiar HubSpot ecosystem.
TrueDialog is the enterprise SMS platform transforming how organizations connect with customers through text-messaging—today's most engaging and responsive channel. Through superior features, industry-leading security, and direct carrier connections, the platform delivers enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. TrueDialog combines powerful capabilities with simplified implementation. Based in Austin, Texas, TrueDialog helps organizations build stronger relationships through reliable, cost-efficient messaging.