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A common frustration in the modern workplace is the time employees spend searching for answers to procedural questions or locating important documents. To tackle this inefficiency head-on, UKG, a leading global AI platform for HR, pay, and workforce management, has unveiled a next-generation approach powered by its UKG Bryte AI. The company has reimagined its popular UKG People Assist and UKG Document Manager solutions by infusing them with agentic artificial intelligence, enabling employees to get real-time, personalized answers and instant access to documents from anywhere, dramatically reducing the time spent on routine information searches.
UKG has infused its Bryte AI into People Assist and Document Manager solutions.
Employees can ask "How do I...?" questions and get instant, guided answers.
Document Manager centralizes and secures documents for instant access.
The AI is trained on a company's unique policies and operational data.
Solutions are optimized for mobile use for frontline and office workers.
The next-generation versions will be globally available in early 2026.
The new AI-first UKG People Assist acts as a conversational guide for employees. Instead of navigating complex intranets, employees can simply ask a question—such as “How do I request parental leave?”—and receive clear, personalized guidance with prompts to initiate the process directly. Because it leverages UKG's unified People Fabric data layer, the solution is not limited to HR information and can be trained on any work-related process, from operations to company-specific procedures, providing hyper-personalized answers contextualized to an employee's role and situation.
The enhanced UKG Document Manager focuses on solving the "Where do I find...?" problem. It allows HR teams to securely centralize all critical documents, from policy handbooks to compliance forms, in one place. The platform automates document generation, retention policies, and e-signature workflows, reducing manual administrative effort and compliance risk. This gives employees and managers instant access to the right documents at the right time, creating a more connected and self-sufficient experience.
The core goal of these innovations is to make work feel more effortless and human. Suresh Vittal, Chief Product Officer at UKG, stated, “Finding answers and documents at work should feel effortless, allowing people to quickly get the information they need to do their job, make decisions, and have an impact.” This sentiment is echoed by customers like Virginia Owens, Executive Vice President of HR Operations at PennyMac, who noted that putting everything at employees' fingertips creates “a better, more connected experience for every employee.”
By leveraging its powerful AI and unified data platform, UKG is fundamentally changing how employees interact with company information and processes. These AI-enhanced solutions not only boost productivity and reduce administrative burdens but also empower employees by giving them immediate control over their HR and operational needs. This strategic application of AI demonstrates how technology can be used to create a more intuitive, efficient, and satisfying work environment for everyone.
UKG is a leading global AI platform for HR, pay, and workforce management. Unifying award-winning solutions with the world’s largest collection of workforce data and people-first AI, UKG delivers unrivaled insights into today’s workforce, helping organizations in every industry turn data into decisions that elevate productivity, culture, and the customer experience. Trusted by more than 80,000 organizations across 150 countries, tens of millions of employees — from small businesses to global enterprises — use UKG every day.
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