.jpg)
Paycom has released new findings from a Nucleus Research study demonstrating substantial return on investment for organizations leveraging its comprehensive, cloud-based human capital management (HCM) automation. The research highlights key benefits including productivity gains, cost avoidance, and efficiency improvements driven by greater data visibility, legacy system retirement, and end-to-end process automation across the employee life cycle.
The Nucleus Research study, commissioned by Paycom, interviewed organizations across industries to quantify the impact of full-solution automation. Automated processes such as payroll, onboarding, and time-off management delivered measurable productivity improvements up to 64%. Clients benefited from retiring outdated systems, gaining real-time data visibility, and reducing manual intervention, allowing HR and payroll teams to focus on strategic priorities.
A hospitality industry leader achieved a 50% reduction in time spent on HR processes post-implementation. The client noted significant relief from previous manual workflows, describing the pre-Paycom experience as challenging and time-consuming. Similarly, a technology company streamlined payroll operations, cutting processing time by 80% through Paycom’s automated capabilities.
An Amazon delivery service partner initially adopted Paycom for payroll and timekeeping before expanding to additional modules. A separate Nucleus Research ROI case study showed this broader implementation generated a 205% annual return on investment. Key drivers included major reductions in overtime (79%), onboarding time (85%), and DSP auditing time (88%), alongside value from Applicant Tracking, Onboarding, Work Opportunity Tax Credits (WOTC), and Affordable Care Act compliance tools.
“We can be identified as a company that likes to be more hands-on, but things like [GONE® for automated time-off request decisions] are pretty cool. We would almost have to do nothing,” said the HR leader for the DSP.
“Paycom’s full-solution automation and decision logic continue to prove their value for organizations of all sizes,” said Chad Richison, founder and CEO of Paycom. “Thanks to our single-database architecture, we are able to automate and apply decision logic across our solution, which improves data accuracy, drives efficiency and helps our clients achieve measurable ROI.”
“[Before Paycom], it was a nightmare getting every box checked,” the hospitality client said.
Paycom commissioned the Nucleus Research studies in late 2025 to assess the real-world impact of its automation across the full employee life cycle. More details on the findings are available here.
About Paycom
Paycom Software, Inc. simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant™, Paycom provides instant and accurate access to employee data without having to navigate or learn the software. For over 25 years, Paycom has been recognized for its innovative technology and workplace culture while serving businesses of all sizes in the U.S. and internationally.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.