Recognition for innovation in human resources technology continues to highlight solutions that simplify complex administrative tasks. Pacific Prime Hong Kong, a global insurance brokerage and employee benefits specialist, has been honored with the Silver Award for Best HR Management System at the Human Resources Online HR Excellence Awards 2025. The award acknowledges the company's commitment to developing technology-driven HR solutions, specifically its proprietary Prime Care Portal (PCP), which is designed to help clients streamline employee benefits management and optimize HR operations through a centralized, data-driven platform.
Pacific Prime Hong Kong won the Silver Award for Best HR Management System.
The award was presented at the HR Excellence Awards 2025.
It recognizes the company's proprietary Prime Care Portal (PCP).
The portal centralizes and simplifies employee benefits management.
The win highlights a blend of technology and people-first service.
Pacific Prime is a leading employee benefits broker in Asia Pacific.
The award-winning Prime Care Portal (PCP) is at the core of Pacific Prime's value proposition for corporate clients. This proprietary system serves as a centralized platform that simplifies the often complex process of managing employee benefits. By leveraging a data-driven approach, the portal helps HR teams work more efficiently, allowing them to shift their focus from administrative tasks to more strategic initiatives. This technological edge is a key differentiator in the competitive HR and benefits landscape.
Beyond its software, the award also recognizes Pacific Prime's holistic service model, which complements its technology with personalized, responsive support. The company brings together a highly experienced team to ensure consistent service and faster resolutions for clients. This blend of a robust digital platform and human expertise provides a comprehensive solution that addresses both operational efficiency and the need for reliable, expert guidance.
The accolade serves as external validation of Pacific Prime's impact on the HR industry. Reflecting on the achievement, Victoria Yow, General Manager of Pacific Prime Hong Kong, stated, “Winning this award is an incredible honor for Pacific Prime. For our team, it represents years of dedication towards transforming how organizations manage, communicate, and optimize benefits.” The win solidifies the company's position as a leading innovator in the space, following its strategic acquisition that made it the third largest employee benefits broker in the Asia Pacific region.
Winning the Silver Award for Best HR Management System significantly bolsters Pacific Prime's reputation as a technology-forward partner in the employee benefits sector. It demonstrates that the company is successfully addressing a critical market need by providing tools that reduce administrative burden and empower HR teams to manage benefits more effectively, ultimately contributing to a better employee experience.
Established in 2000, Pacific Prime is an award-winning global insurance brokerage and employee benefits specialist that offers individual and corporate insurance solutions. With a USD $1 billion premium under management, Pacific Prime is now the third largest employee benefits broker and the leading flexible benefits solutions provider in the Asia Pacific after acquiring CXA Group’s brokerage arms in 2021. The brokerage has over 1,000 employees and 15 offices worldwide, including Hong Kong, Singapore, China, Thailand, Malaysia, the UAE, Indonesia, the UK, the US, Mexico, the Philippines, and Australia.
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