FIS has launched an industry-first offering designed to enable banks to lead and scale in the emerging field of agentic commerce. This solution, developed in partnership with Mastercard and Visa, will help FIS's issuing bank clients safely identify, authorize, and manage transactions initiated by AI agents on behalf of consumers, ensuring banks remain central to this new commerce model while enhancing fraud protection.
FIS launches the first offering enabling banks to securely participate in and lead agentic commerce.
The solution, developed with Mastercard and Visa, allows banks to identify and authorize AI agent-initiated transactions.
It aims to keep banks "top of wallet" by integrating agentic commerce into existing card payment frameworks.
Key benefits include enhanced fraud protection for consumers, fewer chargebacks for issuers, and higher approval rates for merchants.
The offering is expected to be available to all FIS issuing bank clients by the end of Q1 2026.
The move follows FIS's recent acquisition of its FIS Total Issuing Solutions portfolio.
Agentic commerce, where AI agents act as digital assistants to complete purchases, represents a fundamental shift in consumer transactions. FIS's offering is designed to ensure banks are not disintermediated, providing the technological bridge for AI-initiated transactions to flow securely through existing card network authorization, authentication, and dispute frameworks. Stephanie Ferris, CEO and President of FIS, stated, “Agentic commerce represents a next fundamental shift in how consumers interact with financial services, and our role is to ensure banks not only participate in this transformation but lead it.”
The launch is powered by strategic partnerships with global payment networks Visa and Mastercard, which are enabling AI agents to conduct transactions across their systems. The FIS solution will provide banks with the tools to use relevant "know your agent" (KYA) data and card details securely within these networks. Initial use cases will focus on transaction authorization, fraud management, and customer servicing, with plans to expand into loyalty and data-powered applications over time.
The offering is designed to create value for all participants: issuers benefit from reduced chargebacks, merchants see higher transaction approval rates, and consumers gain enhanced fraud protection alongside a seamless experience. By leveraging its scale, newly acquired issuing capabilities, and network partnerships, FIS aims to reduce friction and improve security as AI-mediated commerce grows—a market McKinsey forecasts could reach $1 trillion in U.S. retail revenue by 2030.
FIS's launch positions it as a critical infrastructure provider at the intersection of financial services and AI-driven commerce. By giving banks the tools to securely embrace agentic transactions, FIS is helping to shape a future where financial institutions retain their central role in the payments ecosystem, enabling safe and scalable adoption of this transformative shopping paradigm.
About FIS
FIS is a financial technology company providing solutions to financial institutions, businesses and developers. We unlock financial technology to the world across the money lifecycle underpinning the world’s financial system. Our people are dedicated to advancing the way the world pays, banks and invests, by helping our clients to confidently run, grow and protect their businesses. Our expertise comes from decades of experience helping financial institutions and businesses of all sizes adapt to meet the needs of their customers by harnessing where reliability meets innovation in financial technology. Headquartered in Jacksonville, Fla., FIS is a member of the Fortune 500® and the Standard & Poor’s 500® Index.
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