Josys, a leading SaaS management platform, launched Josys AI on May 15, 2025, introducing a suite of AI-driven tools to streamline identity governance, access control, and cost optimization for IT teams. Announced in Palo Alto, California, this release addresses the growing complexity of SaaS ecosystems, reducing administrative burdens and enhancing organizational security.
Josys AI launched to automate SaaS management and governance tasks.
Features AI-driven access policy creation and identity classification.
Detects unauthorized access and eliminates duplicate identities.
Automates contract management for license and renewal tracking.
Plans agentic ticket resolution for Atlassian and ServiceNow integration.
Enhances security and cuts IT workload in multi-cloud environments.
Josys AI tackles time-consuming IT challenges, such as fragmented data tracking and manual policy creation, by embedding advanced AI capabilities into the Josys platform. “With Josys AI, we’re reimagining what SaaS management can be—intelligent, proactive, and deeply integrated into workflow automation,” said Yasukane Matsumoto, CEO of Josys. The platform’s privacy-first architecture ensures secure, seamless integration through the Discovery Engine, User Graph, and a new AI action button for context-specific workflows.
A standout feature of Josys AI is its ability to analyze SaaS usage patterns across roles and departments to define user-specific access policies. It continuously monitors for irregularities, such as unauthorized access or permission escalations, and can automatically block access, suggest manual interventions, or trigger approval workflows. This always-on monitoring strengthens security and prevents privilege sprawl, addressing critical governance gaps in decentralized IT environments.
Josys AI simplifies the management of human and non-human identities (NHIs) in multi-cloud and SaaS deployments. It automatically classifies identities, assigns confidence scores to prioritize scrutiny, and eliminates duplicates across the SaaS portfolio. This reduces IT overhead and mitigates risks from the proliferation of NHIs, which are increasingly common in interconnected AI-driven systems.
On the financial side, Josys AI streamlines contract management by extracting key details—license counts, renewal dates—from SaaS agreements, consolidating them into each app’s profile. This centralized visibility enables proactive vendor negotiations and accurate budget planning, helping IT teams reclaim up to 25% of SaaS expenses by identifying unused licenses.
Josys plans to introduce agentic ticket resolution later in 2025, integrating with platforms like Atlassian and ServiceNow. These IT service management (ITSM) agents will automate SaaS-related ticket resolution, further minimizing IT intervention and streamlining lifecycle tasks. This aligns with Josys’ vision to deliver hyperefficient IT operations for organizations worldwide.
Trusted by over 600 companies globally, Josys has secured $100 million in venture debt and was recognized in the 2024 Gartner Magic Quadrant for SaaS Management Platforms. With integrations for over 320 SaaS applications, including Okta and OpenAI, Josys AI positions IT teams to manage complex SaaS ecosystems with unprecedented control, security, and efficiency.
Josys is the SaaS Management Platform that simplifies how IT works. Our holistic approach equips IT teams with 360-degree control over their SaaS applications by making it easier to visualize user access, analyze utilization trends, and automate provisioning processes that will make IT operations run more efficiently.
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