RADAR, the technology platform utilizing RFID sensor technology to precisely track in-store inventory with 99% accuracy, today announced the launch of RADAR+. This advanced AI analytics platform is set to revolutionize retail store operations through data-powered precision. Building on RADAR’s core inventory tracking and optimization technology, RADAR+ provides real-time store intelligence, offering enhanced capabilities that empower retailers to maximize sales with leaner inventories, plan demand and allocations, prioritize operational workflows, and enable sales associates to deliver a superior customer experience.
RADAR has launched RADAR+, an advanced AI data analytics platform for retail.
The platform leverages RFID technology to provide 99% accurate in-store inventory tracking.
RADAR+ delivers real-time store intelligence to optimize operations.
It helps retailers maximize sales with leaner inventories and improve demand planning.
The platform tracks fitting room conversions, detects phantom inventory, and identifies misplaced items.
Future RADAR+ features will include consideration data analytics and insights from store teams.
“In the world of retail, physical stores have historically been a data desert,” says Glenn Burwell, VP of Product and Customer Experience at RADAR. “By leveraging AI and machine learning to power advanced analytics, RADAR+ is taking retail into a new era. This new platform builds on our core capabilities to provide real-time inventory and intelligence to store staff while also giving corporate leaders the same level of visibility in each store as they have with their e-commerce channels, so they can optimize the entire store, from inventory planning to merchandising, distribution and operations.”
RADAR+ enables retailers and brands to unlock real-time store intelligence at the SKU level. This includes tracking which products enter fitting rooms and which items customers pick up and try on ultimately convert into sales. The platform also excels at detecting "phantom inventory" and identifying when items have been misplaced within the store or left in a fitting room for an extended period.
The platform significantly improves workflows and on-floor product availability by providing real-time replenishment recommendations. This helps store staff prioritize restocking, ensuring that the fastest-selling items are quickly returned to the sales floor. RADAR+ also alerts staff when a product is out of its designated place, facilitating its quick return and minimizing the risk of a lost sale.
Beyond assisting store teams with real-time operational optimization, RADAR+ furnishes corporate teams with hourly updates on key metrics. These include customer dwell time, on-floor merchandise availability, and product recovery/replenishment time across every store in their network. The platform’s advanced analytics are crucial for informing planning decisions, allowing brands to operate with leaner inventory while effectively minimizing overstocks, stockouts, and shrinkage.
“The role of physical stores has expanded, with many serving dual roles as fulfillment centers for online orders and buy online, pick up in-store orders,” says Eric Mogil, Chief Growth Officer at RADAR. “Meanwhile, retailers need to do more with leaner inventories, given today’s macroeconomic pressures. RADAR+ lets retailers see the placement and movement of every single item in every store—in real time—so they can maximize sales and profitability and consistently deliver an excellent customer experience. It’s what the retail industry has been looking for and we’re delighted to now launch it to the market.”
The initial launch of RADAR+ marks the beginning of a broader rollout of advanced capabilities. These features, to be unveiled in the coming months, aim to further digitize physical store operations. Planned functionalities include consideration data analytics, which will show brands which products customers are looking at together in-store for the first time, and recommend alternatives when an item is unavailable. In the near future, the platform will also integrate insights and feedback directly from store teams with machine learning to offer an unprecedented level of data intelligence.
RADAR offers a proprietary hardware and software AI-platform that uses RFID and computer vision to turn physical stores into the equivalent of websites. The technology enables retailers to measure everything that happens inside their stores for the first time, including real-time inventory levels, helping eliminate consumer pain points like out-of-stocks and products that have to be retrieved from the stockroom. RADAR’s technology currently powers inventory optimization in more than 650 retail stores in the US and Canada.
Headquartered in New York, with offices in the Bay Area and San Diego, RADAR is backed by some of the biggest global retailers, including American Eagle, Gap Inc., Lojas Renner and several Fortune 500 companies; leading funds such as Gideon Strategic Partners, Align Ventures, Founders Fund, Y Combinator, Sound Ventures, Beanstalk, and the Agnelli family; and the family offices behind Michael Kors, Tommy Hilfiger, American Eagle, Gap Inc. and other leading brands.
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