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Sift Report: AI Scams Surge 62% Despite Lower Consumer Concern


Sift Report: AI Scams Surge 62% Despite Lower Consumer Concern
  • by: Source Logo
  • |
  • June 26, 2025

Sift, an AI-powered fraud prevention platform, has released its Q2 2025 Digital Trust Index, highlighting a sharp rise in AI-generated scams. Despite declining consumer concern, the report uncovers a dangerous gap between confidence and vulnerability, posing significant risks for both individuals and businesses.

Quick Intel

  • AI-generated scams increased victims by 62% year-over-year in 2025.

  • 70% of consumers find scams harder to detect, per Sift’s survey.

  • Consumer concern about AI fraud dropped from 79% to 61% since 2024.

  • Gen Z and Millennials face higher scam rates despite confidence.

  • 31% of consumers share sensitive data with GenAI tools, risking exposure.

  • Fraudsters use 36% more payment methods than legitimate users.

Rising AI Scam Sophistication

The Sift Q2 2025 Digital Trust Index reports a 62% increase in successful AI-generated scams compared to 2024, with 27% of targeted consumers falling victim. Despite growing familiarity with generative AI (GenAI), 70% of consumers note that scams are increasingly difficult to detect. “AI-generated scams and deepfakes are proliferating with speed and concerning sophistication, leaving even the most informed consumers at risk,” said Kevin Lee, SVP of Customer Experience, Trust & Safety at Sift. This surge occurs as consumer concern about AI fraud dropped from 79% to 61%, creating a dangerous confidence paradox.

Generational Paradox in Scam Vulnerability

The report highlights a generational divide in scam susceptibility. Gen Z and Millennials, despite high confidence in identifying scams (52% and 44%), are victimized at rates of 30% and 23%, respectively. In contrast, Gen X and Baby Boomers, with lower confidence (30% and 13%), exhibit more cautious online behavior, resulting in lower victimization rates (19% and 12%). This suggests that digital natives’ familiarity with AI may breed overconfidence, increasing their exposure to sophisticated scams.

Enterprise Risks from Consumer Data Practices

Consumer behavior amplifies enterprise security risks. Despite privacy concerns, 31% of consumers admit to sharing sensitive information with GenAI tools, including email addresses (55%), phone numbers (49%), home addresses (44%), and financial data (33%). Alarmingly, 14% have shared company trade secrets, exposing both individuals and businesses to significant risks. These practices highlight the need for robust data protection measures to safeguard enterprises from fraud-related liabilities.

Behavioral Insights into Fraud Operations

Sift’s Global Data Network, processing over 1 trillion events annually, reveals distinct fraudster behaviors. Criminals use 36% more payment methods than legitimate users, employ 20% fewer IP addresses, and operate primarily during late-night hours (10 p.m. to 5 a.m.). These patterns indicate coordinated, sophisticated operations that businesses must counter with advanced AI-driven fraud detection tools to protect customers and maintain trust.

Sift’s findings underscore the urgent need for businesses to adopt AI-powered fraud prevention to combat increasingly sophisticated scams. By leveraging real-time analytics and behavioral insights, companies can close the confidence gap, protect consumers, and foster secure digital experiences that drive growth and loyalty.

 

About Sift

Sift is the AI-powered fraud platform delivering identity trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences.

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