RightCrowd has joined the ServiceNow Partner Program as a Build Partner to integrate its Physical Identity and Access Management (PIAM) solutions with the ServiceNow AI Platform. The partnership aims to help organizations unify physical and digital security management, streamlining access control workflows and reducing operational complexity within a single enterprise system.
RightCrowd partners with ServiceNow as a Build Partner.
It integrates Physical Identity and Access Management (PIAM) with the ServiceNow platform.
The move addresses the silo between physical access systems and IT service management.
It aims to reduce complexity, improve compliance, and streamline security operations.
The partnership enables unified management of physical and digital security.
RightCrowd brings over 20 years of PIAM expertise for large enterprises.
Organizations often manage physical access control systems—for buildings, secure areas, and assets—separately from their digital IT service management workflows. This partnership directly addresses that operational silo by embedding RightCrowd's specialized PIAM capabilities directly into the ServiceNow AI Platform. This integration allows for centralized management, enabling security and IT teams to oversee and automate access-related processes from a unified system.
By integrating physical security into ServiceNow's workflow automation, organizations can reduce manual processes, minimize errors, and improve overall compliance visibility. The combined solution allows for automated provisioning and de-provisioning of physical access rights alongside digital permissions, creating a cohesive audit trail and ensuring consistent policy enforcement across both physical and logical domains.
The partnership reflects a strategic move by RightCrowd to meet customers within their existing operational environment. "ServiceNow has become a powerhouse around being the operating system for enterprises," said Darren Bain of RightCrowd. By becoming a Build Partner, RightCrowd can extend its two decades of PIAM expertise to ServiceNow's vast customer base, helping them accelerate digital transformation by bridging a critical gap in enterprise security management.
This collaboration is designed to deliver tangible business value by enabling faster, more informed security decisions and transforming how enterprises manage access and risk across their entire operations.
About RightCrowd
RightCrowd is a global provider of intelligent security, safety, and compliance solutions that manage the access and presence of people across the workplace. With over two decades of experience, RightCrowd’s solutions are trusted by some of the world’s largest organizations to protect their people, property, and intellectual assets.
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