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NinjaOne has expanded its automated endpoint management platform with the launch of NinjaOne Remote, a natively integrated remote access solution built for IT teams and managed service providers (MSPs). Designed with a security-first architecture that meets stringent compliance standards, the tool provides fast, reliable control over Windows, Mac, Linux, Android, and iOS devices to improve technician efficiency and end-user experience.
NinjaOne adds native remote access, NinjaOne Remote, to its endpoint management platform.
The solution is built for businesses with security-first architecture compliant with FedRAMP, SOC 2, ISO 27001, and more.
It enables fast, secure connections to any managed endpoint (Windows, Mac, Linux, Android, iOS).
Key features include a background mode for silent support, fast file transfer, and unlimited simultaneous sessions.
Over 20,000 customers already use the solution, which is positioned as more cost-effective than alternatives.
It addresses the needs of hybrid workforces, helping IT teams resolve tickets faster without disrupting users.
NinjaOne Remote is engineered from the ground up to meet the security and compliance demands of modern businesses and MSPs. Its architecture adheres to major standards including FedRAMP Moderate, SOC 2 Type II and III, ISO 27001, and aligns with regulations like GDPR, HIPAA, and NIS 2. This compliance foundation, combined with features like advanced encryption, session logging, and automatic clipboard deletion, is designed to provide iron-clad security for remote support sessions without sacrificing performance or usability.
The native integration within the NinjaOne platform provides technicians with a unified interface to connect to devices in seconds and access a complete troubleshooting toolkit. Key productivity features include the ability to run unlimited simultaneous sessions, perform maintenance silently in a background mode that doesn't disrupt the end user, and utilize fast file transfer and command line access. For end-users, the NinjaOne End User Portal allows secure remote access to office machines, minimizing downtime.
“We’ve seen firsthand how frustrating traditional remote tools can be for organizations — slow to connect, unnecessarily complicated, unstable, and generally unreliable. We built NinjaOne Remote to change that,” said Rahul Hirani, Chief Product Officer at NinjaOne. “NinjaOne Remote is designed to empower IT teams and MSPs to move faster, solve problems more efficiently, and deliver a better support experience every time at a lower price.”
The launch responds to the growing complexity of managing diverse, remote, and hybrid work environments. With more than one-third of organizations supporting increased remote work, the need for reliable, secure, and efficient remote endpoint control is critical. NinjaOne Remote aims to consolidate tools and streamline support workflows, enabling IT teams to resolve issues faster and improve service levels. Early adopters, like DECKED, report significant time savings and improved end-user satisfaction due to the solution's reliability and feature set.
By natively integrating enterprise-grade remote access into its core platform, NinjaOne strengthens its position as a unified endpoint management solution, offering IT and MSPs a secure, efficient, and cost-effective tool to manage and support distributed workforces.
About NinjaOne
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries.
The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs.
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