Commio, a cloud voice and messaging platform provider, has selected Sangoma Carrier Voice to strengthen its nationwide Voice and SMS services in the United States. The partnership provides Commio with competitive long-distance rates, increased capacity for its Least Cost Routing (LCR) platform, and high-quality downstream termination routes. Sangoma's Tier-1 CLEC network, 24/7 support, and comprehensive compliance features like STIR/SHAKEN were key factors in the selection, supporting Commio's service to global brands and contact centers.
Commio selects Sangoma Carrier Voice to support its US cloud voice and SMS services.
Sangoma provides competitive long-distance rates and capacity for Commio's routing platform.
The partnership includes access to Sangoma's Tier-1 CLEC network with 24/7 monitoring.
Sangoma's compliance features (STIR/SHAKEN, DNO) help Commio meet FCC requirements.
The relationship is reciprocal, with Sangoma utilizing Commio's voice services internally.
Commio serves global brands, contact centers, and software platforms with its API-driven platform.
Commio's selection of Sangoma was driven by the need to reduce costs while maintaining a high-quality experience for end-user traffic. Sangoma Carrier Voice delivers competitive long-distance rates and added network capacity, which strengthens Commio's Least Cost Routing (LCR) capabilities. Furthermore, Sangoma provides high-quality downstream vendors and routes, enhancing the reliability and performance of Commio's US long-distance termination product for its customers.
Beyond cost and quality, Sangoma's operational strengths were decisive. Its Tier-1 CLEC-backed network offers 24/7/365 monitoring for proactive issue detection, and expert support is available around the clock—critical for a platform powering real-time customer interactions. Sangoma also addresses the growing market demand for simplified regulatory compliance. Jeremy Wubs, COO at Sangoma, noted the importance of making FCC mandates like STIR/SHAKEN and Do Not Originate (DNO) “not only achievable, but simple.”
The partnership is designed to be mutually beneficial. In addition to supplying carrier services, Sangoma will utilize Commio's intelligent call routing voice services within its own carrier operations. This two-way collaboration reinforces the strategic nature of the relationship, with each company leveraging the other's core strengths to enhance their respective service offerings and operational efficiency.
Sangoma Carrier Voice provides a full à la carte wholesale suite, including origination, termination, SMS/MMS, E911, CNAM/robocall mitigation, number management, and fraud protection. This comprehensive offering allows Commio to consolidate services with a single, reliable partner, simplifying its supply chain and ensuring a consistent, high-quality foundation for its cloud communications API platform.
By partnering with Sangoma, Commio gains a robust, compliant, and cost-effective carrier foundation to scale its cloud voice and messaging services. The alliance equips Commio to better serve its enterprise and contact center clients with reliable, high-quality communications that meet stringent regulatory standards.
About Commio
Commio’s highly customizable communications API platform empowers thousands of enterprises, SaaS platforms, and contact centers to deliver outstanding customer experiences. By transforming traditional telecommunications into agile, cloud-based APIs, Commio enables businesses to execute high-quality calls and text messaging at scale, backed by real-time support and intelligent routing solutions.
InstantApp™, Commio’s RCS messaging platform, and SignatureCalling™, for branded calling ID, allow companies to protect their communications, their customer relationships, and their brands.
About Sangoma
Sangoma is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed services for connectivity, network, and security.
A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers.
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