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Nutshell Launches AI Agent Marketplace for CRM & Sales Teams


Nutshell Launches AI Agent Marketplace for CRM & Sales Teams
  • by: Source Logo
  • |
  • January 14, 2026

Nutshell has expanded its AI capabilities with the launch of an AI Agent Marketplace, a collection of task-specific AI agents built directly into its CRM and marketing automation platform. These agents are designed to automate manual busywork—from meeting notes and email outreach to research and reporting—helping sales and marketing teams save time and accelerate deal progression.

Quick Intel

  • Nutshell launches an AI Agent Marketplace within its CRM and marketing automation platform.

  • Task-specific agents automate notes, outreach, research, reporting, and pipeline design.

  • Agents integrate with tools like Zoom, Google Meet, RingCentral, and major AI models.

  • They automatically transcribe calls, draft emails, build campaigns, and generate reports.

  • The goal is to reduce manual busywork, saving teams significant time per task.

  • The marketplace is available now to all Nutshell users.

Automating the Sales and Marketing Workflow

The AI Agent Marketplace offers a growing lineup of specialized agents that handle discrete tasks across the sales and marketing lifecycle. These include Notetaker Agents that automatically transcribe and summarize calls from platforms like Zoom and RingCentral; Email Agents for drafting outreach and replies; Research Agents for lead and company enrichment; and Reporting Agents that generate instant charts and summaries from live CRM data, eliminating spreadsheet work.

Delivering Tangible Time Savings

Nutshell quantifies the time-saving impact of its agents through common workflow sequences. For example, after a meeting, agents can automatically log notes, suggest next actions, draft a follow-up email, and visualize the week's performance—potentially saving over 30 minutes of manual work per interaction. This allows sales reps to reallocate time from administrative tasks to activities that directly advance deals.

Integrating Context and Intelligence Seamlessly

A key advantage is the agents' deep integration within the Nutshell CRM, allowing them to act on live data and context. Agents like the Smart Reports agent or the Conversational Analytics agent (via MCP server integration with ChatGPT, Claude, etc.) enable users to ask plain-English questions and get answers based on their actual pipeline and customer data. This turns the CRM into an intelligent, proactive workspace.

By embedding these AI agents directly into the user's existing workflow, Nutshell aims to fulfill a core need for sales and marketing teams: not more tools, but more time and smarter assistance to close deals faster.

About Nutshell

Nutshell is a CRM and marketing automation platform that saves time and accelerates deal closures, built for sales and marketing teams who want to maximize efficiency and revenue. Unlike complex, fragmented tools, Nutshell combines intuitive sales management, automated workflows, and actionable insights in one platform—so teams spend less time on busywork and more time moving deals forward.

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