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NWN announces major enhancements to its Intelligent Cloud services, delivering an AI-powered managed offering that combines continuous operations, unified visibility via its patented Experience Management Platform (EMP), and expert-led modernization across AWS, Microsoft Azure, and hybrid environments. The expanded solution addresses rising pressures from AI workloads, fragmented tools, escalating costs, and security demands, providing enterprises with cost certainty, secure-by-design architecture, and accelerated outcomes.
NWN, a leading AI-enabled managed services provider, strengthens its Intelligent Cloud portfolio to help organizations build a resilient foundation for AI adoption at scale. By integrating managed services, observability, and modernization expertise, the offering tackles common challenges in complex cloud estates while delivering predictable outcomes.
IT teams face unprecedented strain from AI-driven workloads, distributed environments, SaaS proliferation, and persistent security threats. NWN Intelligent Cloud provides a unified operating model backed by strategic AWS and Microsoft Azure partnerships. It eliminates reliance on disparate point solutions by combining modernization, ongoing management, and real-time visibility into a single, cohesive solution.
“NWN took the time to understand how we actually operate and built an intelligent cloud environment around our real needs,” said Andrew Jones, Director of Information Technology, South Mississippi Housing Authority. “The transition was smooth, and we started seeing value quickly.”
“IT teams are under unprecedented pressure with rising infrastructure and virtualization costs, distributed environments, new AI and SaaS workloads, and nonstop security threats,” said NWN CEO Jim Sullivan. “Working closely with customers, we saw these challenges firsthand and set out to deliver a solution that addresses the issue. Together with our strategic partners, we’ve created a comprehensive portfolio of managed services that modernizes and scales infrastructure, simplifies operations, and secures data end-to-end—without sacrificing control.”
Organizations adopting Intelligent Cloud experience:
“This is a major leap forward for Intelligent Cloud,” said Dean Fernandes, CTO of NWN. “By putting managed services and our Experience Management Platform at the center, we’re giving customers real visibility, faster response, and cost certainty across AWS, Azure, and hybrid environments. It’s the cloud foundation enterprises need for the AI era.”
About NWN
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 6,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 80+ Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 80+ Employee Net Promoter Score.
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