CleverTap named in Gartner® Magic Quadrant™ for Personalization Engines
CleverTap named in Gartner® Magic Quadrant™ for Personalization Engines
  • 11 Feb 2025
  • 3 MINS READ
  • Customer Service

CleverTap, the all-in-one engagement platform, today announced that they have been positioned by Gartner® as a Niche Player in...

SurveyMonkey Updates SurveyMonkey for Salesforce on Salesforce AppExchange
SurveyMonkey Updates SurveyMonkey for Salesforce on Salesforce AppExchange
  • 11 Feb 2025
  • 3 MINS READ
  • Customer Service

SurveyMonkey today announced it has updated SurveyMonkey for Salesforce on Salesforce AppExchange, a leading enterprise marketplace for partner a...

SearchStax Named to Leaders Quadrant for G2 Enterprise Search Category
SearchStax Named to Leaders Quadrant for G2 Enterprise Search Category
  • 16 Apr 2025
  • 3 MINS READ
  • Customer Service

SearchStax, the Search Experience company, has achieved a major milestone, surging into the Leaders quadrant of the G2 Grid® for Enterprise S...

Jotform Boards Debuts to Streamline Capturing Customer Requests
Jotform Boards Debuts to Streamline Capturing Customer Requests
  • 28 Mar 2025
  • 3 MINS READ
  • Customer Service

Jotform, a leading online form builder and automation platform, announced the launch of Jotform Boards. This powerful new product auto-generates ...

Tealium Leads Again in Gartner® Magic Quadrant™ for CDPs
Tealium Leads Again in Gartner® Magic Quadrant™ for CDPs
  • 28 Mar 2025
  • 3 MINS READ
  • Customer Service

Tealium, the intelligent real-time data streaming platform, announced that it was named a Leader in the Gartner® Magic Quadrant™ for Cu...

Eagle Eye Appoints CRO, Jeff Baskin, to Accelerate North America Growth
Eagle Eye Appoints CRO, Jeff Baskin, to Accelerate North America Growth
  • 01 Apr 2025
  • 3 MINS READ
  • Customer Service

Eagle Eye, a leading SaaS and AI technology company that delivers loyalty, personalized promotions, and omnichannel marketing solutions for ...

Sturdy.ai Announces $6m Seed Round
Sturdy.ai Announces $6m Seed Round
  • 02 Apr 2025
  • 3 MINS READ
  • Customer Service

Sturdy.ai, a pioneer in AI-powered customer intelligence, announced it has raised $6M in Series Seed funding. Voyager Capital led this ...

8×8 Engage™ Empowers Teams to Elevate CX on Digital Channels
8×8 Engage™ Empowers Teams to Elevate CX on Digital Channels
  • 03 Apr 2025
  • 3 MINS READ
  • Customer Service

8×8, Inc. the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced ex...

Anywhere365 transforms CX with AI, and unveils new identity: AnywhereNow
Anywhere365 transforms CX with AI, and unveils new identity: AnywhereNow
  • 04 Apr 2025
  • 3 MINS READ
  • Customer Service

Anywhere365, a global pioneer in transforming customer experience with AI solutions, has unveiled its new brand identity, AnywhereNow. ...

Granicus unveils Operations Cloud
Granicus unveils Operations Cloud
  • 08 Apr 2025
  • 3 MINS READ
  • Customer Service

Granicus, a global leader in customer experience technologies and services for government, is redefining public sector operations with the l...

Wavicle Data Solutions Wins 2025 Data Breakthrough for BI Innovation
Wavicle Data Solutions Wins 2025 Data Breakthrough for BI Innovation
  • 08 Apr 2025
  • 3 MINS READ
  • Customer Service

Wavicle Data Solutions, a leading cloud, data, analytics, and AI company, announced that its EZConvertBI platform has been selected as winner of the &...

Neuron7 Appoints Genesys CSO Larry Shurtz to Board of Directors
Neuron7 Appoints Genesys CSO Larry Shurtz to Board of Directors
  • 18 Apr 2025
  • 3 MINS READ
  • Customer Service

Former Confluent and Salesforce Executive Joins Experienced Business Leaders Validating Company's AI-Driven Approach to Service Resolution Neuron7.ai...

ASAPP Achieves the AWS Generative AI Competency
ASAPP Achieves the AWS Generative AI Competency
  • 23 Apr 2025
  • 3 MINS READ
  • Customer Service

ASAPP, the leading provider of AI-powered contact center software, today announced it has achieved the Amazon Web Services (AWS) Generative AI Co...

Qualtrics Named a Leader in 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for the Fourth Consecutive Time
Qualtrics Named a Leader in 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for the Fourth Consecutive Time
  • 23 Apr 2025
  • 3 MINS READ
  • Customer Service

Qualtrics positioned highest for Ability to Execute and furthest for Completeness of Vision in the Gartner Magic Quadrant for Voice of the Custom...

No Name Group Launches ROME: A New Standard for Measuring Live Event Impact
No Name Group Launches ROME: A New Standard for Measuring Live Event Impact
  • 24 Apr 2025
  • 3 MINS READ
  • Customer Service

No Name Group (NNG), the experience agency known for producing events that prioritize meaning over mechanics, has launched ROME (Return on Memorable E...

Lisa Schrumpf Joins Salsify as Chief Commercial Officer
Lisa Schrumpf Joins Salsify as Chief Commercial Officer
  • 24 Apr 2025
  • 3 MINS READ
  • Customer Service

With a track record of uniting global commercial teams, Schrumpf will focus on delivering measurable customer value, deepening strategic partnerships,...

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