Explore the transformative impact that artificial intelligence (AI) is set to have on human resources by 2028 through this comprehensive guide by Zendesk.

Gain essential understanding into how AI will redefine employee service, backed by insights from extensive research involving 1,400 employees and HR leaders.

Key themes include:

• AI-Driven Employee Service: By 2028, AI is expected to become integral in facilitating employee-HR interactions, offering instant, on-demand support and incorporating self-service options to greatly reduce response times.
• Proactive and Personalized Support: AI will not only respond to inquiries but will anticipate employee needs, providing tailored solutions based on personal preferences and ensuring every employee feels acknowledged and supported.
• Strategic Preparation and Implementation: Learn strategic approaches to integrating AI, with practical insights into setting up AI agents and developing robust knowledge bases, ensuring effective adaptation to the evolving workforce demands.

Explore this resource to help your organization gain the knowledge it needs to thrive in an AI-powered future.