Fiserv, Inc., a leading global provider of payments and financial services technology, has announced a comprehensive refresh of its executive leadership team and Board of Directors. These changes are designed to enhance execution, oversee strategy, and drive long-term value creation by prioritizing client focus across the company's key strategic pillars.
Fiserv appoints Takis Georgakopoulos and Dhivya Suryadevara as Co-Presidents.
Paul Todd, former CFO of Global Payments, is appointed as the new Chief Financial Officer.
Three new independent directors will join the board: Gordon Nixon, Céline Dufétel, and Gary Shedlin.
Gordon Nixon, former CEO of Royal Bank of Canada, will become Independent Chairman.
The changes aim to enhance client focus, execution, and long-term value creation.
The board refresh brings the total to six new independent directors appointed in the last two years.
Effective December 1, 2025, Takis Georgakopoulos, the current Chief Operating Officer for Technology and Merchant Solutions, and Dhivya Suryadevara, most recently CEO of Optum Financial Services and Optum Insight at UnitedHealth Group, will serve as Co-Presidents. Georgakopoulos will continue to lead Merchant Solutions and Technology, while Suryadevara will head Financial Solutions, Sales, and Operations. Additionally, Paul Todd, former CFO of Global Payments, has been appointed Chief Financial Officer, effective October 31, 2025.
The company also announced a significant board refreshment, with three new independent directors joining effective January 1, 2026. Gordon Nixon, the former CEO of Royal Bank of Canada, will assume the role of Independent Chairman. Gary Shedlin, a former CFO of BlackRock, will become the audit committee chair, and Céline Dufétel, CFO of Bridgewater Associates, will join as an independent director. This brings the board to 11 members, 10 of whom are independent.
Mike Lyons, Chief Executive Officer at Fiserv, stated, “Fiserv’s competitive advantage at the intersection of finance and commerce provides a powerful platform to deliver enhanced long-term shareholder value. The appointments to our executive leadership team and Board will help catalyze these efforts to achieve our standards of excellence and enable a customer-centric culture.”
He expressed confidence in the new leaders, noting that Georgakopoulos, Suryadevara, and Todd have the "skills and experience to lead critical strategic initiatives to position us for high-quality sustainable growth."
This comprehensive leadership renewal underscores Fiserv's commitment to strengthening its strategic direction with seasoned executives and directors who possess deep expertise in banking, payments, technology, and large-scale financial management, positioning the company for its next phase of growth.
Fiserv, Inc., a Fortune 500 company, moves more than money. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and Clover®, the world’s smartest point-of-sale system and business management platform. Fiserv is a member of the S&P 500® Index, one of TIME Magazine’s Most Influential Companies™ and one of Fortune® World’s Most Admired Companies™.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.