Magic Quadrant for Cloud ERP for Service-Centric Enterprises

Service-centric enterprises adopt cloud ERP applications to benefit from more-structured sets of process capabilities that produce better business outcomes. Application leaders should use this research to evaluate vendors of cloud ERP application suites as part of a composable ERP strategy.

Strategic Planning Assumptions

By 2027, at least 50% of the artificial intelligence (AI)-powered features of ERP applications will be enabled through generative AI (GenAI) capabilities.

By 2027, 60% of customers replacing ERP applications will select software for their platform and business process orchestration capabilities, rather than their transactional planning capabilities.

By 2027, more than 50% of service-centric enterprises will look for an ERP suite approach to meet their need for system-of-record capabilities.